Holly Tree Farm Reviews Summary

Staff Service

Pros:

• "The staff were so friendly."
• "Staff were really friendly and helpful. Will definitely return."
• "The team was amazing cannot thank enough for the most pleasant experience."
• "The guy that served me was really friendly and polite and nothing was too much trouble."
• "The staff were really attentive and polite and always had a warm welcome for people coming in."
• "Exceptional service from Charlene. Very wonderful spoken and smiling."
• "We were told as soon as we entered the situation with the menu."
• "The staff are friendly & helpful."

Cons:

• "The staff did not know what table ordered what and the drinks were going to the wrong tables."
• "Staff not very friendly tonight went to order deserts only to be told they hadn’t any because they was saving them for Christmas Eve."
• "Staff not very friendly. The person who took the order was slow, tables a mess."
• "The staff were more interested in standing around talking to each other than serving the paying customers."
• "Members of carvery and bar staff were arguing in front of customers."
• "Staff were worked off their feet and did warn us that there would be a wait for the food."
• "Staff had a bit of an attitude problem and said they was understaffed so wasn’t fussed about us complaining."
• "Staff to busy chatting to each other, if they worked as hard as they talked the service would be a lot better."

Food Quality

Pros:

• "The food was amazing. We had carvery and the takeaway dessert."
• "Can't fault the food for the price. Mashed potato was particularly delicious."
• "The selection of vegetables were good and we enjoyed what we had."
• "Food was lovely. All meats very tender and given plenty."
• "The food was hot and delicious as always!"
• "Large carvery restaurant with a good size parking, nice terrace, and different spaces inside. The food is quite good."
• "Food usually nice had a carvery delivery today."
• "Great carvery. Food arrived hot, fresh and perfectly cooked."

Cons:

• "Meat is fatty and overdone. Parsnips are cremated."
• "My dad came back with his small dinner, no roaties, cauliflower cheese, parsnips black the meat was grizzly too, he left most of it."
• "The food that I ordered was pretty awful in both presentation and taste."
• "I ordered a sausage & egg muffin with hash browns. It was overcooked and dry - the sausage was burnt around the edges, the muffin was hard."
• "The chips was cold, my fish was all batter with the darkest fish I have ever seen."
• "This was my first time & I was very disappointed. We paid for the drinks & carvery but was not told until we went to get the food that there was only gammon on the menu."
• "Unfortunately the place has gone down a lot. Food ok but not all that nice how it used to be."
• "We had to wait for Yorkshire puddings, then I was given a plate with the Yorkshire puds on to take back to my table for the rest of the guests."