Brel Reviews Summary

Category: Belgian restaurant

Address: 37-43 Ashton Ln, Hillhead, Glasgow G12 8SJ, United Kingdom

Phone: +441417394830

Rating: 4.1
based on 209 reviews.

Service

Pros:

  • "Top place, fantastic garden and decos, good service."
  • "Despite the fact that the place was absolutely full with customers, the staff remained friendly and helpful."
  • "Staff is very friendly, they checked upon us regularly during our meal."
  • "The American waitress was so attentive and even gave us a complimentary drink for the delay."
  • "Staff were good and friendly and their system of getting drinks is fast and efficient."
  • "Friendly staff, amazing food, good selection of drinks and very reasonably priced, especially the lunch deals."
  • "Pleasant staff."

Cons:

  • "Not an overly friendly welcome."
  • "Unfortunately a few members of staff came across rude and we were made to feel like we were hassle to them."
  • "The service was not good at all, they left plates etc for ages, we would have liked another drink and maybe a coffee after however staff did not pay any attention at all."
  • "Staff are collectively the rudest I have ever encountered."
  • "The service from waitress was as if it was an inconvenience to them to serve us and very slow with zero interaction."
  • "Service was painfully slow."
  • "The service was slow though, to the point where we waited for over half an hour waiting for another drink or a bill."

Food Quality

Pros:

  • "We had s'mores and chocolate fondue, both of which were delicious."
  • "The food is outstanding, we ordered fried squid, 1/2 pot of moules (which was big!), beef burger which was tender and mouthwatering."
  • "The food was good although we waited a bit for it to be brought out."
  • "Great selection of Belgian and world beers, great moules frites and other Belgian inspired meals."
  • "The food, staff, etc are amazing."
  • "Food arrived quickly and tasted great!"
  • "The food was delicious both times, I particularly loved the ribs at the launch party and the beef brisket with truffle mash at Christmas was divine!"

Cons:

  • "Only the mussels where fresh...lacking in taste and portion size."
  • "Not enough quantities (we ordered a fondue for 3 and received a small pot that we finished in 5 minutes, still hungry), the taste was not very good and so the bread."
  • "The putanesca sauce tasted like sea water."
  • "We waited an hour for our food, which was cold when it was served."
  • "mac and cheese as well as onion rings were far too oily."
  • "The food was so tasteless."
  • "Buttermilk chicken burgers came out small tasteless and with cold fries again."

Atmosphere & Decor

Pros:

  • "A lovely little bar in Glasgow's Westend."
  • "They have a cozy indoor area and a lovely garden to use in spring and summer."
  • "Its not often i drink anywhere else on Ashton lane. Consistently great pub for ages now."
  • "Great atmosphere, this is definitely a place to bring kids or a date."
  • "Really wonderful atmosphere, the drinks system was a bit strange made me feel like I was in a bingo hall, seats were also a little too high not practical if you have arthritis like me. But all in all really amazing staff are so kind."
  • "The beer garden atmosphere is lovely."
  • "Great atmosphere, great location."

Cons:

  • "A loose floorboard behind me caused my seat to rock every time someone walked past."
  • "Was a little cramped getting to & from our table based on how others were seated."
  • "The Specials board was unprofessional looking."
  • "The drinks ordering system with flags is ridiculous."
  • "A wee let down during the evening was the trouble we had with the fire pit in the outdoor area."
  • "Overpriced cocktails with no quality, no alcohol taste served in a plastic glass."
  • "Once you look closer the leather chairs are stained and dirty, the floor is very dirty, and the menus are torn with old food stains stuck to them."

Price & Value

Pros:

  • "Prices reasonable."
  • "The price was £40 including drink."
  • "For the roast and two glasses of wine they charged us £77."
  • "We had an itison voucher for a main course and drink for two do £15 which was pretty good value."
  • "The fries are crispy and tasty."
  • "The portions are huge - we shared a starter between the two of us but it could have just as well been shared by 4 people."
  • "Nice options for dinner for a good price."

Cons:

  • "This was two macaroni cheese dishes and a side of chips for £43."
  • "Drinks are probably the hardest price to swallow as they are priced as if it was still the 90s and interesting beers weren't available in every supermarket."
  • "Food was far too over priced for the very limited menu."
  • "This place is overpriced with the most disgusting sticky tables ever."
  • "For £20 as a main, massively over priced and of very poor quality."
  • "extremely low value for money for the food."
  • "Just short of £ 90 for the experience of feeling disappointed and let down by the quality of the food."

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