"I was very impressed how easy the ordering process was, and such hassle free shipping, my order actually arrived the very next day!"
"After the initial issue, they rectified all the info and it turned out that the fault was on my side!"
"I placed an order for 3x inhalers on 20th December 2022, after I'd paid I was looking around the site to double check the legitimacy and found a load of bad reviews and a poor rating on trust pilot."
"I've been using Daily Chemist 4 quite a long time now, dubious at first, but overall service excellent, I've put a number of orders in the past, and will b putting in another soon, definitely recommend 2 anyone."
Cons:
"I only had one order with you which I almost immediately cancelled because your site did not have my billing address; only delivery address. You nevertheless ignored this cancellation and by devious means took payment."
"Ordered an item and paid for next day delivery on the 21/12/23 the order arrived 3/1/24."
"Do not use this company! Still chasing a refund from an order I placed on the 6th January."
"They sent me an automatic email fully of spelling mistakes which raised my suspicions and caused me to look at online reviews. Clearly a scam."
Customer Service
Pros:
"Their customer service was amazing! I am a very judgmental customer and I can tell you that Daily Chemist gives me the best customer service I could wish for."
"Being patient paid back and now I feel like being looked after by friends. Give them a credit and they will genuinely look after you for years!"
"Always received items on time in good condition never any issues from company only a slight delay on one occasion but this was due to issues with Royal Mail not the supplier."
"I have ordered twice from Daily Chemist, both orders were delivered extremely quickly with no hassles at all."
Cons:
"Terrible - Scammers, I ordered and paid for next day delivery. Nothing arrived and my item showed dispatched."
"Very poor. Take my money, even send an email saying item dispatched. 10 days later not arrived so I call and nobody available to even tell me what happened to my order."
"As most of the other reviewers have said this is one to avoid. Paid for next day service and my order eventually arrived over two weeks late but only after daily calls to chase."
"Please avoid. Bought an item and paid for next day delivery, I hadn't received anything 3 days after placing the order."
Product Delivery
Pros:
"I placed an order for 3x inhalers on 20th December 2022, after I'd paid I was looking around the site to double check the legitimacy and found a load of bad reviews and a poor rating on trust pilot."
"I've been using Daily Chemist 4 quite a long time now, dubious at first, but overall service excellent, I've put a number of orders in the past, and will b putting in another soon, definitely recommend 2 anyone."
"They had the cheek to dispute my genuine review with trust pilot so while that's being verified I'll review here too. Last summer I placed an order for period delay medication, which the website claimed was in stock."
"I do not recommend this company. Very poor service. I paid for medication and did not receive it….. even though they took my money almost immediately!"
Cons:
"Ordered an item and paid for next day delivery on the 21/12/23 the order arrived 3/1/24."
"Do not use this company! Still chasing a refund from an order I placed on the 6th January."
"They sent me an automatic email fully of spelling mistakes which raised my suspicions and caused me to look at online reviews. Clearly a scam."
"I placed an order, two weeks later they cancelled the order and said that they would send a refund and that it would take 5-10 business days to receive the refund."