"After initial lull in order confirmation, I contacted their customer service and they were SUPER fast at chasing up the order."
"Great customer service. Previous orders very efficient and quick service."
"The pharmacy not only delivered my package on time but also kept me informed every step of the way."
"When there was an issue with one order (wrong items sent) the customer service response was immediate."
Cons:
"Customer service were a nightmare to contact (no public phone number as per these days)."
"I ordered something at 3:30pm on a Wednesday and paid for next day delivery so I'd have it before an appointment on Friday. They didn't even give it to the courier until 3:30pm on the Thursday."
"Ordered something heard biting when contacted advised order was not pushed through on the system even though the payment was taken."
"Placed an order heard biting when contacted advised order was not pushed through on the system even though the payment was taken."
Delivery & Shipping
Pros:
"Products sent promptly and safely. Stocks OTC meds that 2 major outlets in my town don’t have, which is a huge plus."
"Delivery was fast and the product (in glass bottles) arrived safely and securely packed and undamaged."
"The process was so simple and easy, they asked me some basic questions... I chose next day delivery... it took 3 days to get to me which wasn't bad considering there were postal strikes happening."
"Delivery took just under 24 hours in total (well ahead of advertised timeframe)."
Cons:
"Horrible shipping, bought next day delivery on a Tuesday... Still hasn't arrived!!"
"I ordered some specialist formula for the baby and needed it next day so paid extra. It got delivered the day after."
"Stay clear from this company. I paid extra delivery... and I am still waiting for it to be delivered."
"Ordered on line - very efficient. Good notification of dispatch but products never arrived - considerable delay."
Product Availability & Quality
Pros:
"Chemist 4U listed it, had stock, at a sensible price and it was easy to order and pay for."
"I managed to find stuff I wasn't even thinking about but are now very useful."
"This chemist has recently been an absolute life saver in regards to obtaining the medication I was in need of."
"Found products on Chemist 4 U that no-one else appeared to have in-stock elsewhere."
Cons:
"Ordered paracetamol caplets as part of my order and received paracetamol tablets (big round ones)."
"Parcel was left on my doorstep by Royal Mail which was stolen. Chemist4U are refusing to refund or replace item."
"Repeatedly sent my medication to the wrong address. This has been an absolute nightmare."
"Avoid!!!!! Ordered from here a few times and it's wrong every time. They take forever to dispatch... and send out wrong medication."