Address: 18 Butcher Row, Shrewsbury, SY1 1UW, United Kingdom
Rating: 4.6
based on 137 reviews.
Food Quality
Pros:
"All of our entrees were outstanding."
"Best food in the universe."
"Food is always amazing."
"The food is gorgeous."
"Amazing cocktails done well. The vegan options here were really tasty, the katsu tofu is one of the best things I've ever eaten."
"Some of the best food I've ever tasted in the world it should be a Michelin star restaurant."
"The food was possibly the nicest food I have ever tried."
Cons:
"Food is OK, not sure how much is freshly made in the kitchen or brought in."
"Whilst the food was tasty it wasn't something to write home about."
"Food not up to normal standard noodles were cold and Chicken Katsu was very uninspiring!"
"Food was ok very overpriced for what it is."
"Poor pork ribs (avoid) - taste like they have been reheated in a microwave, dry and tasteless."
"The food was very salty, every dish."
"Oily tempura, pink raw chicken."
Staff Service
Pros:
"Super food and lovely conscientious staff."
"Our servers Luke and Sophie were fantastic."
"Staff were very professional, looked after us really well without hassling us."
"Immensely pleasant staff."
"The guy that was serving us was extremely friendly and very helpful."
"Staff all very friendly."
"Amazing service from our waiter Johnnie today. Your recommendations were spot on! Extremely knowledgeable about the food and beverages."
Cons:
"We sat upstairs and the corner we were sat in was so dark you could hardly read the menu or see what you were eating."
"Waited quite a long time for our order to be taken, but the staff were very pleasant and helpful."
"They couldn't even be bothered to come and take the drinks order. Staff completely ignored us for 30 minutes."
"Service was very slow."
"Had to send my prawn sandwich back after waiting for far too long for it."
"We didn't have anyone check on our food and one plate was misinterpreted and then missed."
"Can't comment on anything but communication. No reply to emails or Messenger and no answerphone facility for every time you ring and no-one answers the phone."
Value for Money
Pros:
"To top it all off the prices are super reasonable!"
"The food options were fab and not too pricey either, you get what you pay for!"
"Prices are very reasonable, and the cocktail choice is great."
"The food was top notch and reasonably priced."
"The food was so tasty and reasonably priced for the portion size."
"We had a lovely meal there with very helpful service and at really reasonable prices."
"The food was flavoursome and reasonably priced."
Cons:
"Dishes are small, thus the total cost becomes somewhat high."
"The price of the food here is extortionate for such small portions."
"You will easily spend £25-£30 on mains and a drink per person and may feel hungry after."
"For £60-£100 you get about 4 mouths full of food and one cocktail."
"The portions not very big, quite expensive place."
"Cost £30 per head which I thought was way over priced."
"The pricing is a little absurd, with less than the recommended amount of plates and two drinks each, it cost me and my partner over £75."
Ambiance and Atmosphere
Pros:
"A jewel of elegance and taste in the middle of the medieval city centre of Shrewsbury."
"What a place! We've just discovered an absolute gem."
"Really delightful place to have some lovely food."
"A delightful eclectic mix of food cultures."
"It has a lovely cosy atmosphere."
"The atmosphere was great, just the right side of lively!"
"This restaurant is truly lovely with great decor and atmosphere."
Cons:
"Strange atmosphere. I felt like a worse customer because we only wanted drinks and not food."
"The only reason this isn't a five star review is the noise was incessant, particularly the table directly behind us."
"Been here a few times and each time dissapointed. Concept is attractive but food has come out cold and the bar take a while to serve drinks."
"The real kicker is that I'm now at home with food poisoning."
"Menu hasn’t changed since I’ve started coming 4 years ago, portions seem to have shrank too."
"The sweat and sour tofu was too sugary for me."
"Just left after our Sunday lunch terrace dining! Service was good but left feeling very upset."