House of the Rising Sun Reviews Summary

Category: Restaurant Shrewsbury

Address: 18 Butcher Row, Shrewsbury, SY1 1UW, United Kingdom

Rating: 4.6
based on 137 reviews.

Food Quality

Pros:

  • "All of our entrees were outstanding."
  • "Best food in the universe."
  • "Food is always amazing."
  • "The food is gorgeous."
  • "Amazing cocktails done well. The vegan options here were really tasty, the katsu tofu is one of the best things I've ever eaten."
  • "Some of the best food I've ever tasted in the world it should be a Michelin star restaurant."
  • "The food was possibly the nicest food I have ever tried."

Cons:

  • "Food is OK, not sure how much is freshly made in the kitchen or brought in."
  • "Whilst the food was tasty it wasn't something to write home about."
  • "Food not up to normal standard noodles were cold and Chicken Katsu was very uninspiring!"
  • "Food was ok very overpriced for what it is."
  • "Poor pork ribs (avoid) - taste like they have been reheated in a microwave, dry and tasteless."
  • "The food was very salty, every dish."
  • "Oily tempura, pink raw chicken."

Staff Service

Pros:

  • "Super food and lovely conscientious staff."
  • "Our servers Luke and Sophie were fantastic."
  • "Staff were very professional, looked after us really well without hassling us."
  • "Immensely pleasant staff."
  • "The guy that was serving us was extremely friendly and very helpful."
  • "Staff all very friendly."
  • "Amazing service from our waiter Johnnie today. Your recommendations were spot on! Extremely knowledgeable about the food and beverages."

Cons:

  • "We sat upstairs and the corner we were sat in was so dark you could hardly read the menu or see what you were eating."
  • "Waited quite a long time for our order to be taken, but the staff were very pleasant and helpful."
  • "They couldn't even be bothered to come and take the drinks order. Staff completely ignored us for 30 minutes."
  • "Service was very slow."
  • "Had to send my prawn sandwich back after waiting for far too long for it."
  • "We didn't have anyone check on our food and one plate was misinterpreted and then missed."
  • "Can't comment on anything but communication. No reply to emails or Messenger and no answerphone facility for every time you ring and no-one answers the phone."

Value for Money

Pros:

  • "To top it all off the prices are super reasonable!"
  • "The food options were fab and not too pricey either, you get what you pay for!"
  • "Prices are very reasonable, and the cocktail choice is great."
  • "The food was top notch and reasonably priced."
  • "The food was so tasty and reasonably priced for the portion size."
  • "We had a lovely meal there with very helpful service and at really reasonable prices."
  • "The food was flavoursome and reasonably priced."

Cons:

  • "Dishes are small, thus the total cost becomes somewhat high."
  • "The price of the food here is extortionate for such small portions."
  • "You will easily spend £25-£30 on mains and a drink per person and may feel hungry after."
  • "For £60-£100 you get about 4 mouths full of food and one cocktail."
  • "The portions not very big, quite expensive place."
  • "Cost £30 per head which I thought was way over priced."
  • "The pricing is a little absurd, with less than the recommended amount of plates and two drinks each, it cost me and my partner over £75."

Ambiance and Atmosphere

Pros:

  • "A jewel of elegance and taste in the middle of the medieval city centre of Shrewsbury."
  • "What a place! We've just discovered an absolute gem."
  • "Really delightful place to have some lovely food."
  • "A delightful eclectic mix of food cultures."
  • "It has a lovely cosy atmosphere."
  • "The atmosphere was great, just the right side of lively!"
  • "This restaurant is truly lovely with great decor and atmosphere."

Cons:

  • "Strange atmosphere. I felt like a worse customer because we only wanted drinks and not food."
  • "The only reason this isn't a five star review is the noise was incessant, particularly the table directly behind us."
  • "Been here a few times and each time dissapointed. Concept is attractive but food has come out cold and the bar take a while to serve drinks."
  • "The real kicker is that I'm now at home with food poisoning."
  • "Menu hasn’t changed since I’ve started coming 4 years ago, portions seem to have shrank too."
  • "The sweat and sour tofu was too sugary for me."
  • "Just left after our Sunday lunch terrace dining! Service was good but left feeling very upset."

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