Address: Roundhouse Rd, Derby, DE24 8JE, United Kingdom
Phone: +441332371471
Rating: 4.2
based on 571 reviews.
Staff Service
Pros:
"Ollie your staff team member was friendly and really attentive."
"Ben was very welcoming and advised me on which dishes to choose."
"Jess the server was attentive, friendly and an asset to the company!"
"Our waiter Ben was fantastic really looked after us and made a fuss of my daughter."
"Friendly and very efficient staff - our server Sam was excellent."
"The service from the server Harriet was amazing, and the food was tasty as well (kudos to the chef Josh)."
"Our waitress was Alicia and she was very attentive and helpful."
Cons:
"The initial lady who served us seemed to have a slight attitude and didn't ask if we had any allergies."
"Disappointing birthday visit, waitress left us at 5pm, couldn’t order drinks at the table as ignored by everyone else passing by."
"Tired pub with staff who would rather be anywhere else, waited 10 mins to be sat down because you're not allowed to find a table on your own."
"The manager couldn't be less bothered if she tried."
"The manager didn't offer any compensation for this and barely even apologised when we were there."
"Let down right at the end by a sour faced waitress who collected the bill."
"The service was awful too. The staff where friendly however they where not available if you wanted something as they where no where to be seen."
Food Quality
Pros:
"We ordered the bbq pork belly and it was so flavourful and soft. The ratatouille was so comforting too."
"Breakfast was superb! Food arrived quickly and was perfect quality!"
"Went for lunch had the deal of £11.99 for 2 courses. It was great."
"Steak was cooked to perfection, medium rare by Josh."
"The food itself was decent and good value due to a discount code!"
"Food as always was great."
"Amazing food that is locally sourced. Every dish was heart and stomach satisfying."
Cons:
"The food has gone massively downhill recently."
"Food quality is not good - it's all a bit school dinner in taste and appearance."
"They are clearly trying to save money on ingredients, to the detriment of the quality of the food, yet the prices have gone up."
"Most of what we had ordered was luke warm, and the chicken felt slimey to touch."
"However my 10oz sirloin steak was disappointing. I ordered it medium rare, it arrived more medium to well done."
"The food quality was awful the Gravy was like water and the food had no taste."
"Every meal I've had has been overcooked, chicken skewers so tough you can barely get your knife into them."
Value for Money
Pros:
"Could be considered good value if you add in the fact that any main meal comes with unlimited salad bar refills."
"Maybe a little more expensive than other restaurants (£50 for family of four) but worth it."
"Stopped for lunch and had a very pleasant experience - staff welcoming and professional."
"Food... Absolutely delicious, salad bar looked clean and the taste of the food was great..."
"Prices are not super cheap nor is it particularly expensive but it is good value for money, the quality of food is evident."
"Food was nicely cooked and with the salad bar made it excellent value for money which is difficult to find at the moment."
"Food tasty and reasonable value for money."
Cons:
"Been here 4 times now and each time we have come for breakfast they don’t have it."
"Their discount event is just a scam."
"Still waiting for the deposit refund, would not recommend this place due to their terrible customer service."
"I appreciate that prices have had to increase of late, but the prices of the steaks are very close to higher end steak restaurants, but the quality is far lower."
"Very overpriced for what you get, ours was 50% off with the app and I would still say it was expensive!"
"Really disappointed as Harvester used to be a place where you could get a great meal at an affordable price, now I feel you get something sub-standard for an above average price."
"The portions of all the meals are really small, which I personally feel is shameful."
Atmosphere & Cleanliness
Pros:
"Good atmosphere."
"Lovely experience. Kids very happy, staff brilliant."
"Knowledgable and helpful staff, quick turn around on a busy night - very impressed."
"The salad bar experience is just great."
"Ambience was lovely, pepsi on refillable tap, kicking garlic sauce ready to use, perfect."
"The atmosphere was warm family, definitely would book again next year."
"The restaurant and surroundings were clean."
Cons:
"Parking can be difficult particularly at this time of year."
"BEWARE ! Make sure you register your car registration before sitting down for a meal otherwise you will receive a £85 fine ! No one told us and we didn’t notice the signs."
"Floor sticky. No doom bar on tap. Woman vaping inside."
"I wouldn’t have dared to eat anything. It was dirty everywhere."
"It was dirty everywhere. The floor, seats and tables were filthy."
"Salad bar looks like its been left out for a week."
"We were sat at a table out of the way which was lovely but then right next to where they unloaded and reloaded the cutlery drawer, right next to our newborns head and kept waking her up!"