Address: 44A Tyburn Rd, Erdington, Birmingham B24 8LA, United Kingdom
Phone: +441212930929
Rating: 4.9
based on 208 reviews.
Customer Service
Pros:
"The customer service I received the whole time was second too none!"
"Ryan took his time to explain everything to me so I knew exactly what was going on."
"Very happy with the work and dedication of the staff, and ps, the mapping was nailed first time!"
"They were so friendly and explained everything to me."
"Well from start to finish the customer service was top quality, couldn't of asked for more polite, helpful staff."
"The customer service was excellent and a credit to the company."
"The customer service recivied when I arrived till moment I left."
Cons:
"Spoke to the company and was adamant it wasn’t their fault."
"I can’t warrant paying £249 for basically nothing and then have the company ignore me when I ask for a refund."
"Upon leaving the garage, I felt no change in power, I messaged and was told to replace my ignition coils."
Professionalism
Pros:
"Very professional and they know there stuff."
"1st class customer service and professional job."
"The team is professional and great location, I had my bmw 320d dpf and egr done with a remap car has so much power and runs nice a smooth."
"All in all these guys are excellent at what they do."
"Very professional service and completed in time."
"Talked me through everything and very honest professional team."
"Top service from guys who know what they are talking about."
Cons:
"Bolts had been left loose on the dpf and other parts."
"12 months later and the new turbo is now leaking again. Never again."
"I'm not surprised with 3 Asian cowboys don't know what they doing. I couldn't be bothered to go back to them was worried might get my car back even worse."
Value and Pricing
Pros:
"Great value at just under £250 hopefully for the reassurance of better reliability when on holiday."
"The price to complete the job was fair and much better then most garages in Birmingham."
"Midland tuning company saved me loads of money."
"very reasonable pricing."
"They charge a reasonable price."
"Very affordable pricing."
"Reasonably Priced and excellent customer service."
Cons:
"service aint cheap but they have far better equipment then any other petformance tuning place."
"For anyone interested in a remap, please consider going elsewhere."
Quality of Work
Pros:
"What can I say, I was a damsel in distress with a gearbox that had a mind of it's own! Then Ryan and his team sorted me out with a gearbox service and it's done wonders for my car."
"The car never has never felt any better and drives fantastic!"
"Car drives with a lot more power."
"The results are out of this world - I could straight away tell the noticeable power difference and the throttle response which was so much better."
"The difference in performance is far more than I expected."
"They have done an amazing job and completely transformed the car."
"The car drives absolutely beautiful around town now."
Cons:
"I went to this garage with my car with no problems just for a service and it come out with a knocking noise."
"Had my car mapped here in June last year, the following day the oil pump failed and took the turbo out with it."
Facilities
Pros:
"Also there service is good, warm waiting room, warm drink's, and one of the most cleanest garage I have seen."
"Let's not forget about the good looking garage, with a waiting room with a view into the working area, plus a TV and hot chocolate to make your waiting a pleasure."
"The building it’s self is very impressive and clean you can tell it’s a place full of pride in the work they do and the environment it’s in."
"Was welcomed into an immaculate waiting room equipped with a big TV, free drinks machine and comfortable chairs."
"Really nice waiting area for customers including a HUGE TV, lots of seating, coffee machine and nice toilet :)"
"The waiting facilities are clean and comfortable. You can also access free hot drinks from the kitchen, nice touch."
"The workshop was clean and tidy and the reception has a great view of the workshop below, so you can keep an eye on progress."
Cons:
"No negative comments regarding facilities were found in the reviews."