Address: 77 Bold St, Liverpool, L1 4EZ, United Kingdom
Phone: +441517092188
Rating: 4.6
based on 158 reviews.
Food Quality
Pros:
"Wow! Phenomenal high quality, beautifully tender steak cooked to perfection."
"The steak is cooked to perfection (I like mine blue) and the servings are big!"
"Delicious steaks. Perfectly cooked."
"The food was good, though in my eyes a little pricey with sauces and veg additional."
"The food was absolutely delicious."
"Food was very nice but a bit pricey when you can visit other restaurants that serve similar food for less."
"The steak was top notch and cooked to perfection."
"The food is high quality; would recommend the cheesey meatballs as a starter and the sirloin steak as a main meal."
Cons:
"The only real downside was while there were vegetarian options, they were a little limited."
"The atmosphere is nice, the service is fine as is the wine... but for a steak restaurant you'd think they'd serve quality steaks."
"Wouldn’t consider this restaurant as the best meat house in Liverpool so far... the quality and the quantity of meat used wasn’t as high as I expected compared to the really high price."
"My companion ordered an avocado salad as a main meal. Struggled to find any avocado and I've seen better salads lying around all day in kebabs shops."
"The food and the presentation of the food isn't good at all!"
"Steaks nice but not brilliant. We all asked for medium but partly well done and tough."
"Very expensive for average food they serve. For this price you would expect meat on expert level, not hard and dry inside burger like one i had."
"I really didnt think this was going to be my experience from the high rating it currently has but the food at this restaurant was extremely below par."
Service
Pros:
"Staff are very accommodating which adds up to the value of our overall experience."
"Service was excellent albeit spoke a little quietly."
"The staff were attentive and friendly, regularly checking that everything was ok."
"Service here is awesome!"
"Waiter helped with menu choices and provided some light entertainment at dessert time!"
"Kindness and good service to be expected, waiter was very friendly and not obsequious, we were served quickly and correctly."
"Service wasn't very poor, waitress didn't know anything about what's on the menu and how things are cooked or served."
"Service was very good and the steaks were exceptional."
Cons:
"Had a disappointing experience at Kasap. Despite having a table booked for 8pm, we waited half an hour past this and were still not seated."
"The only reason I wouldn't score a five is because it's a little overpriced, charging £6 for mocktails and £7.50 for two profiteroles is a bit cheeky."
"Ordered a meze board and a few other bits...the salad and other vegetable items were borderline rotten...looked like they should have been thrown weeks ago."
"Booked a table with Kassap's Liverpool for 7 people. Was really looking forward to the meal. However, 3 hours before the booking I received a call from the restaurant saying they now only have a limited menu which would cost us £85 per person."
"Went there for my son in laws birthday with his parents who were visiting from down south. Service was very poor."
"Poor food and overpriced, portions small especially starters. Steak main was fine but served with two small boiled potatoes in an insipid cream sauce that was served cold."
"Me and my partner booked a table for Saturday night . Arrived at the restaurant were greeted and seated upstairs bare in mind I'd requested a table downstairs."
"This was my second visit to Kassap, the last time was pre-pandemic. I remember being underwhelmed at that time."
Ambiance
Pros:
"A lovely warm friendly restaurant. They made us feel very special."
"If you want a little fine dining but not hugely expensive with a quiet ambience then this is the place."
"The atmosphere is nice, the service is fine as is the wine."
"The vibe is awesome here. It’s a must come and try."
"Our waitress Yasmin was brilliant and made the evening extra special."
"The atmosphere is very cozy and lovely, suitable for friends, family and couples."
"Wonderful experience. First night out after lockdown and we couldn’t have picked a better venue."
"Beautifully decorated restaurant. A cosy feeling when you enter here."
Cons:
"The restaurant is beautiful and spotless will be going again very soon I think it's going to be our go to place."
"This place absolutely blew me away! The decor is beautiful, the manager is the kindest person ever and the food is just so delicious!"
"This was a lovely place for a birthday meal - there was fourteen of us & the staff managed to put together a full length table."
"Steak was fine. Sides were expensive and reminded me of a school dinner."
"The food was amazing it was my birthday and there where 9 of us and everyone said how yummy the food was staff were friendly and fabulous."
"The steak was basic, especially for a meat house the chips were alot like McDonald's chips. Not sure if that is good or bad."
"Food was amazing it was my birthday and there where 9 of us and everyone said how yummy the food was staff were friendly and fabulous."
"The first time I visited with my partner, the menu was explained to us very well and the lovely waiter showed us the cuts of meat and helped us decide what we wanted to eat."