The Wharf Teddington Reviews Summary

Service

Pros:

• "We can't thank everyone at The Wharf enough for making our day so special."
• "With some nice live jazz, beautiful enclosed terrace, tasty food all professionally served by friendly staff- I enjoyed every minute."
• "Warm, welcoming staff and impeccable service."
• "Great and friendly service."
• "The service is first class."
• "Staff were really nice. Couldn't fault anything about this place."
• "The service was great and friendly."

Cons:

• "But, please sort out the service. Eg- requested pepper three times, we did catch a glimpse as it went to next table! Waited ages for pre lunch drink, ended up asking for it."
• "The staff seemed they didn’t want to work and we felt awkward as few waiting staff hovering near our table and did not say much and just stared kind of rude!"
• "The service here was atrocious. Ignored by 3 different waiters for 20mins."
• "Dreadful service (I waited 10 mins to request salt and peeper, eventually giving up)."
• "We were asked to vacate our table after 95 minutes just as soon as we'd paid and still had full drinks."
• "The service was terrible too and felt our group was a liability and an unwanted pest to get rid of!"
• "Had to wait few mins. when arrived as no one at front desk."

Food Quality

Pros:

• "It was so nice to see the option of smaller portions for some of the meals (at a cheaper price) to accommodate the smaller appetite."
• "The sea food was to die for."
• "Lobster, oysters and lamb was just a selection of what we had."
• "The food was superb, truly delicious we couldn’t fault it."
• "The mussels were the best l have had for many a long time with a delicious creamy sauce."
• "Our food was delicious, well presented."
• "The food was delicious- everyone enjoyed their food."

Cons:

• "Awful food! Been here twice and both times food was cold and not appetising especially for the prices the restaurant charges."
• "The burgers (which were dry), the prawn linguine (which was borderline inedible)."
• "Bang average. Paying Central London prices for poor quality food."
• "The lemon chicken was deep fried chicken, frozen chips & a grilled half lemon."
• "The wild mushroom pasta main was very disappointing because there were not any wild mushroom in it."
• "The chicken milanese was unseasoned and ruined by excessive garlic butter, and risotto also bland."
• "Vegetarians avoid! Every main crossed out except two."

Ambiance & Location

Pros:

• "Idyllic in the evening sun and river views."
• "The Riverside location was also absolutely stunning and our guests were really impressed."
• "Very beautiful and romantic setting."
• "Great setting overlooking the Thames and Teddington lock."
• "Love this place, went for my birthday meal with my family. Absolutely beautiful scenery, exquisite menu, great entertainment (gentleman playing piano) brilliant service."
• "The setting is beautiful even in spite of relentless rain."
• "Views of the Thames beautiful."

Cons:

• "The onky downside was the heat sat on the right handside by the windows."
• "It was a hot day, very hot inside, no air conditioning."
• "The large conservatory extension had windows open and was very cold."
• "Interesting array of extension leads and fan heaters, looked a little out of place, but needs must."
• "The jazz duo was SO LOUD! We had to shout our conversation at each other."
• "The Wharf is too chic - too cool to be family-friendly."
• "One slight drawback was that they were not able to provide any crisps or similar as their kitchen was closed at 21.45."

Value for Money

Pros:

• "Both food and drink reasonable prices."
• "Not too expensive."
• "Good value, superb standard Sunday lunch out on the riverside terrace."
• "A wonderful setting, overlooking the Thames, with very reasonable prices for the quality of food."
• "Pricing was standard (affordable)."

Cons:

• "If you can't accommodate a 2 hour slot, don't accept the booking."
• "Finally got someone on the phone and they wanted £450 for afternoon tea, upfront payment in full."
• "Pleasant evening at the Wharf. Staff were lovely, very friendly and food was good but just a touch disappointing for the price."
• "Maybe a little too pricey for the food."
• "Had the £29 sirloin steak with chips was overcooked and poorly presented."
• "distinctly average yet overpriced food and drink."
• "My lobster tasted frozen, but my husband's beef was great."