RAILS Restaurant & Little Bar Reviews Summary

Location

Pros:

• "Located just a stone throw from the rail station, RAILS Restaurant & Little Bar is nestled within Great Northern Hotel."
• "Well worth a visit and easy to get to, being only a stone's throw from King's Cross Station."
• "Only a stone’s throw from Kings Cross, very convenient for travelling."
• "Close to St Pancras International and Kings Cross station makes it a great place to stop off if waiting for a train."
• "The location of the restaurant is convenient though as it’s just right outside the tube station."

Cons:

• "It's one of those places that thinks it's a good thing not to signpost where it is, so we all walked around the station for 10mins before realising you have to go through the GNH entrance."
• "Entrance is hidden with no markings so just ask."
• "It's located on top of the hotel so the entrance is hard to locate."

Service

Pros:

• "Relaxing decor and generally very good service."
• "The service is attentive, professional and relaxed."
• "Service staff were very attentive, knowledgeable and genuinely seemed to be in high spirits."
• "The service was friendly with polite attention without an overbearing feel to it."
• "Service was smooth and efficient."
• "Service was outstanding."
• "The service is excellent and the staff are very friendly and helpful."

Cons:

• "Service we experienced let it down, slow mains and confused seating plans but still very nice."
• "Waited for 25 minutes and no one came to the table."
• "There were long gaps before order was taken and mains to be served."
• "Service was mega slow and food was so below average."
• "Service didn't match the price. Not very attentive."
• "Service was not great however."
• "Service is OK but uninspiring."

Food Quality

Pros:

• "Magnificent breakfast! A proper full English with quality ingredients."
• "Delicious and very accommodating of our short schedule due to our train."
• "All meals are beautifully presented and taste devine."
• "Food beautifully cooked and served."
• "The food was delicious. What sets this restaurant apart from other is the incredible service from staff."
• "Very well cooked tasty food, Cornish seafood soup and lamb chop main were both excellent."
• "The food was fabulous."

Cons:

• "The Irish potato cake was a square grey mush!"
• "Our meal was very disappointing. The starter was delicious but all 4 main courses were poor."
• "We had the chateaubriand, and it was limp, dry and dull."
• "Food was pretty ordinary."
• "The food was barely warm, the orange juice wasn’t properly pressed and was warm, the pastries were stale."
• "The chips were all off-cuts which, for a £30 plate, was very disappointing."
• "The spinach side came with a cockroach."

Ambiance

Pros:

• "Nice cosy atmosphere with the low lighting."
• "Decor and ambience was amazing."
• "An atmosphere to die for."
• "The whole vibe is very mid century modern luxe and I loved it."
• "The decor throughout is very modern and beautiful. Chic and trendy but elegant also."
• "The setting and ambiance was beautiful."
• "The gorgeous and elegant decor creates a relaxed atmosphere."

Cons:

• "It's a nice room but as it was quite empty the AC was too cold."
• "You might find it difficult to hold a private conversation due to the layout."
• "There was very little atmosphere in the restaurant."
• "Service was meh, and the whole place just felt stuffy by the end of breakfast."
• "The bar area is small and cramped unlike the larger room for food."
• "Toilets are two floors below so there are a lot of stairs."
• "For a restaurant in a train station you couldn't do better than here."

Value

Pros:

• "High class restaurant with expensive prices but worth it in my opinion."
• "Not cheap but good food and service."
• "I would still go back for lunch, as £22 and a £5 for a glass of house red for two dishes is good."
• "We had brunch, which is good value with most menu items coming as expected or better."
• "For £35 each for standard afternoon tea in Central London this was incredible value."
• "This is a great place for business lunch and I would definitely recommend."
• "I would highly recommend the weekend menu which includes the Weekend Brunch, available from 11-4pm, as well as Sunday Roast special menus."

Cons:

• "The rude girl behind the bar told me it was for hotel guests only and i wasn’t able to order a drink and sit in the empty lounge."
• "So overpriced."
• "My partner left half his meal as he didn't like it."
• "Service was mega slow and food was so below average."
• "The weekday menu is overpriced for the value provided."
• "The prices are just a tad high for what it is though, hence 4 stars."
• "It was a bit over-priced for the experience."