The Hunters Moon Reviews Summary

Customer Service

Pros:

• "Very well organised we were shown to our table immediately, the young lady who served our table was most welcoming and helpful."
• "Served by Tammy. Very warm and welcoming, couldn’t do enough!"
• "Staff were lovely and friendly, from the lady showing us to the table, the lady taking our order and the lady looking after us at our table."
• "Good service good food tammy my waitress was very friendly. Made our son quit his tantrum and had him smiling in seconds."
• "Visited recently. Staff were helpful, friendly and visible."
• "The staff were very friendly and the food I ordered was very nice."
• "All staff were very nice, helpful and friendly."

Cons:

• "Didn't stop for food because the customer service was lacking."
• "Nobody checked on us during the meal... can't say I'd return since the staff don't seem to care."
• "Lazy staff, filthy cutlery and tables, half the menu was unavailable, no apologies, or explanations."
• "The staff were also very rude and unapologetic about this as well."
• "The staff were rude and unhelpful."
• "The waitress taking food orders was very, very rude indeed."
• "Worst pub I have been too, just a complete shambles. Will not be returning again."

Food Quality

Pros:

• "Loved my fish and chips."
• "Food is excellent, staff are friendly."
• "Puddings were lovely."
• "The chips the salad the garlic bread and on and on. I was eating like a pig, an the value for money is amazing along with beer of excellent quality and price again."
• "Pulled in for breakfast this morning at the Hunters Moon, Hungry Horse pub! Amazing big plate breakfast, very generous for the price."
• "Enjoyed out meal here this week. Food was lovely and came with my parents who are fussy but they were happy."
• "Food prices are reasonable and the food is decent!"

Cons:

• "The kids pizzas are literally Chicago Town pizzas, the hot wings are frozen ones and really bland."
• "At our family meal, there was burnt food, missing orders and horrible tasting chicken."
• "Tasty food but it was all cold - ate it as we were in a hurry and it took 40 minutes to arrive."
• "Mine and my mothers chicken skewers was pink inside so clearly uncooked."
• "The food was terrible, frys over cooked and dry, chicken burger arrived without any garnish."
• "Food ordered...mushroom pie...cold, garden peas hard and cold....mash appeared to be instant and cold."
• "The food took 45 mins to arrive and it was cold and the quality was not good."

Facility Cleanliness

Pros:

• "Lovely staff, pubs always clean and tidy and foods good."
• "The food is pub food, but is fresh and always seems very clean inside."
• "Nice comfortable surroundings."

Cons:

• "When we arrived at 7:30pm it was almost empty but every single table was dirty with used plates."
• "The place is gross. Tables were filthy, half eaten food and drinks just left."
• "Table not clean.tray left with drinks on was dirty."
• "The place is dirty and dingy."
• "Chairs are disgustingly dirty and so are the tables."
• "We found our table which was sticky obviously aren’t being cleaned properly and just being sprayed and wiped over!"
• "Place was a mess."

Value for Money

Pros:

• "Good value for money. Appreciated being able to use my Blue Light Card for a discount."
• "Been here a few times for the quiz night on Wednesdays, curry was always pretty good and reasonably priced, atmosphere was decent."
• "Burgers, Lasanga, scampi and pizza with sweet potato fries cook well and such good value."
• "Good value for money."
• "£8 for a large meal and a dessert was fantastic price wise though!"
• "Food is always delicious and served by friendly people."
• "My daughter had a really nice Beef /Sunday dinner... All for around £5.95."