The Potteries Centre Reviews Summary

Parking

Pros:

• "Parking on site with direct access and not too expensive."
• "Try and park on the 4th floor. Easy access to the bridge to the center."
• "Plenty of parking available, a wide variety of shops although not much for the tech loving people."
• "On three floors with plenty of parking at a reasonable cost it's a pretty good shopping experience."
• "There is access to multi-story parking which leads straight into the shopping centre."
• "Plenty of parking at a fair price."
• "Parking was good and easy."

Cons:

• "Units stay empty for too long, not enough parking, and they decided to build the new bars and restaurants outside!"
• "Gets 3 stars as they charge you to park here (£1.20 per hour typically)."
• "The council need to focus on reviving Hanley's heart instead of plunging millions into useless car parks."
• "The car park could do with better signage - Finding the route to the exit is challenging."
• "Terrible place to shop no parking the John street car park is terrible too small too confusing and smells terrible."
• "Car park can be full at busy times need more spaces which seems to be given to a car wash company which is usually empty with car park spaces but you can't park in."
• "Carparking ticket machines today were horrendous 2 out of 4 working meant standing in a queue which then took us over by one minute and got charged for another hours parking £5.20 for 3hours ridiculous sort your ticket machines out."

Shopping Experience

Pros:

• "For Stoke-on-Trent area its possibly the best shopping with plenty of decent well known branded shops its fairly modern with an ok layout."
• "The centre is a typical shopping centre. It is not much compared to the likes of Arndale, Trafford etc but serves well for the locals."
• "It was a nice cosy atmosphere in the shopping centre. Very clean and calm."
• "A good selection of large and smaller shops. Well maintained. Mostly disabled friendly."
• "Over all an accessible welcoming place with lots to offer."
• "Good sized shopping centre with pretty much everything you need under 1 roof."
• "Very large, loads of shops, with plenty too look at if it's raining you can keep warm and dry."

Cons:

• "Looks like emptier each time I go.. market a shadow of its former self."
• "Sadly it doesn't have the shops anymore that I loved, units empty."
• "Well coming from Stoke-on-Trent I'm ashamed there's more shops vacant than filled no attempt from staff to make you want to stay."
• "Shame that most of the shops appear empty, we went for the pop-up shop after seeing who was meant to be in that week we were really excited only to get there to find it closed with no info regarding it online."
• "Shopping centre is becoming a bit bare from what it used to be."
• "Such a shame again shops closed down seems like Hanley is shutting down its pointless going shopping because most of the shops have closed down."
• "The shopping centre is going downhill rapidly."

Accessibility and Facilities

Pros:

• "The shopping centre is also wheelchair accessible and easy to get around, it also applies to anyone with pushchairs."
• "If you are in the area definitely check out the market, there's a place that does milkshakes that will change your world."
• "The place inside is actually bright and welcoming and clean."
• "In the basement of the shopping centre is a local market ran by locals!"
• "The centre is clean and tidy."
• "A fantastic and very well kept shopping complex. Always clean and security guarded."
• "Toilets clean and fresh as always."