Address: 9 The Strand, Derby, DE1 1BJ, United Kingdom
Phone: +441332896196
Rating: 4.2
based on 208 reviews.
Staff Service
Pros:
"All the staff are friendly and nothing is too much for them."
"all staff are friendly and welcoming but Jack and Jordan are outstanding. Nothing is too much trouble for these two and they always go above and beyond what is expected to make your visit the best EVERY time."
"Love going every Sunday as the Sugar Tree is superb! Staff are very friendly and service is good."
"Upon entering I faced welcoming staff who could not be happier to help."
"Always so polite and friendly and professional."
"Monaca (outstanding waitress) handled both the complaint and the compensating meal amazingly, as did the manager who was more than reasonable and very approachable."
"We were served by Indra who was great! Kept our glasses full, really friendly, brilliant service."
Cons:
"We had a few problems with our food order and the table was not set for our booking, which was disappointing for a birthday celebration."
"Our server was belittled and openly berrated in front of my party and other customers by his colleague who claimed to be a manager."
"Told by staff 50% not applicable on Saturdays... waited another 30mins before our order was taken."
"Staff were a bit too officious."
"We constantly had to be beckoning the waitress over for drinks refill."
"Staff unfriendly and not very apologetic about disappointing food offer"
"Staff seemed to be a little hard word and I got the feeling that it was too much trouble to serve me my drinks."
Food Quality
Pros:
"The food was delicious so will be coming back more often as it's been years since I'd been prior to today."
"The food is tasty, abundant and varied."
"Food (tapas) was tasty and well presented."
"The Jackfruit Chilli burrito was flavourful and yet not overpowering."
"All the food was absolutely delicious, we also enjoyed a couple of cocktails and they were great."
"The Beef Ropa Vieja was full of flavour and the Cheesy Cuban Fries are absolutely to die for."
"The food we ordered was very good and well presented."
Cons:
"Definitely not somewhere in my top 5 to visit again"
"Unfortunately on arrival, despite looking ok, they were all barely warm, but by this point we were starving."
"Really poor experience. Some of the tapas dishes are really poor value."
"Very underwhelmed, no garlic in the prawns and the calamari was ruined by old cooking oil."
"Food was average at best, prawns had no taste, chicken skewers were hard to eat the chicken was dry and overcooked."
"The food wasn't a 10/10."
"Food was poor. Tapas was just a few plates of deep fried beige ‘nibbles’ - greasy and little flavour."
Ambiance and Entertainment
Pros:
"Big, welcoming, fun, friendly atmosphere."
"Fantastic Cuban themed restaurant. We went here and had tapas which was fantastic with many vegetarian options."
"Music selection is very much radio stuff ranging from 1990 to contemporary."
"Massive cavernous venue with a lively feel and lots of nooks and crannies."
"Excellent little cover band playing really set the atmosphere."
"Great to see the latin 'spirit alive' and kicking right here on my doorstep with not only great Cuban salsa music, but with a mixture of Bachata and Kizomba too."
"Revolucion de Cuba in the centre of Derby is a lively cocktail bar. A party atmosphere and great service in a unique setting."
Cons:
"The customers in general were inappropriately dressed, wearing tracksuits and trainers, not something I am used to on a Friday night."
"The food was alright, the cocktails were alright but unfortunately a live band in a restaurant doesn't really work as we couldn't hear anything for the whole meal."
"The place was filthy glass all over the floor and as per normal, bouncers being rude and ultra aggressive."
"Music was very loud, unfortunately left as soon we'd eaten because of this."
"Can't play Bollywood song. Arrogant DJ with a body language."
"It was quite pricey but DJ wasn't fantastic as he didn't have a flow."
"The vibe was very chilling and the restaurant looks great."
Value and Offers
Pros:
"Visited this afternoon we did not book ahead but was not a problem, the service was perfect could not ask for anymore, Good value for money we had the tapas but have to say we have had a lot better this is the reason for 3 stars."
"We arrived just before 7pm and were lucky to order cocktails from the happy hour (3-7pm) menu."
"It was 50% off food when we went which was fab!"
"Great offers on excellent Tapas and 2for1 on cocktails."
"The drinks we had were Brillant and just kept coming!"
"Had bottomless brunch on Monday. Great service who kept the drinks coming!"
"Great 2 - 4 - 1 on tapas and cocktails on a Sunday, live salsa and bachata."
Cons:
"A birthday celebration that wasn’t quite what we had expected."
"Being part of a large group can be challenging however, when food has been pre ordered this shouldn't be a problem. Saturday the 2nd of June was a shambles with food, some people didn't even get food."
"Around 15 of us went for food and cocktails... food arrived in dribs and drabs."
"The menu is good but a little on the pricey side for what it is. Drinks similarly are expensive."
"The price of cocktails has risen though. £8+ does seem excessive for a Midlands bar with only a handful of people visiting on a Friday night."
"Sent a 50% off voucher, rocked up Saturday lunch time... Told by staff 50% not applicable on Saturdays."
"Visited on a Saturday at 1pm for their ‘boozy brunch’... the whole experience wasn’t great and we left after about an hour."