Astrid & Miyu Reviews Summary

Staff and Service

Pros:

• "Charlotte is great, she takes her craft really seriously and pays such attention to detail; not piercing until she and the client are completely happy."
• "I was so well looked after by Charlotte who kept me calm and was so friendly!"
• "I felt welcome by Georgia which allowed me to go to her when I needed help."
• "Maria and Martha, for being so patient and welcoming even though I was the last customer in store!"
• "Charlotte was friendly and professional and did both piercings quickly and (relatively) painlessly."
• "Jess was great with the piercing and had the utmost patience when deciding the exact spot!"
• "The staff here are lovely and very professional."

Cons:

• "Customers come into your premises and expect a level of basic manners and common courtesy- not to be lied to on being misled by your displays- no apology or understanding to see our point of view."
• "The woman who served us and checked us in for our appointment was beyond rude."
• "The manager refused to even hear me out or cooperate with the basic law I was pointing out to her."
• "However, unfortunately the online booking process didn't accept my booking, I got all the way there and my appointment wasn't in the system."

Jewellery Selection

Pros:

• "Gorgeous store with unique & high quality pieces to choose from that can be fitted on the day of your piercing."
• "I absolutely love the earrings that Jess helped me pick out, there was such a wide selection."
• "The selection of earrings for piercing was really good, so much choice!"
• "There was a wide range of gorgeous jewellery for sale!"
• "They have a beautiful selection of jewelry, it was hard to choose."
• "The jewellery selection is stunning and the price is good coated to other higher end piercers."
• "The choice of piercing jewellery is amazing - so much prettier than the ugly old studs that were so common back in the day."

Cons:

• "Everything in there is ridiculously expensive and they don't even offer plain hoops for rook piercings, only sparkly, which isn't everyone's cup of tea."
• "The majority of their studs for conch piercings are sparkly too, not much choice otherwise."
• "They had a really limited selection of jewellery."
• "Some of the earring designs are really similar to other more expensive brands (Maria...cough cough...T) and that’s not v cool."

Cleanliness and Safety

Pros:

• "The place is very clean and tidy."
• "The Covid health and safety precautions in place are great."
• "It was extremely clean and I’d definitely recommend them to a friend."
• "Everyone wears masks, hand sanitizers are available everywhere and you have your temperature taken before getting a piercing done."
• "Super clean, great service and earring choice."

Cons:

• "I am knocking off one star because the room could have been cleaner (I saw a needle on the floor)."