Address: 179 Buchanan St, Glasgow, G1 2JZ, United Kingdom
Phone: +441413538790
Rating: 4.3
based on 494 reviews.
Food Quality
Pros:
"The juicy, thick Fried chicken sandwich I'd really recommend."
"The nachos starter that I had as a main was both delicious and massive, even as a main."
"Food Amazing big portions."
"The food was serviced quickly and tasted amazing."
"The Apple Cobbler was amazing."
"The food was looking great in the menu, and in reality it was even better."
"Both BBQ burger and NY strip steak were well prepared. Steak was very tender and juicy."
Cons:
"Food wasn’t great but was ok."
"The food was awful. Strange list of unavailable dishes that gave me the impression that it's bought in and microwaved."
"The food wasn't great chips over cooked & our burgers were burnt & hard."
"Chicken fajitas with 8 strips of chicken.. not even a full breast. Portion of fries for £5 had 27 skinny fries."
"Food was ok but not as described, trio combo had the smallest bit of pulled pork that was drowning in crispy onions."
"Always go here for the nachos so horrified when what was dumped in front of me was a plate of chewy tortilla chips."
"The food, however, was overrated and rather expensive."
Service
Pros:
"Our waitress was very polite and professional."
"Our server was Luke. He was one of the best servers ever."
"Service- Excellent start to finish, recommended foods and promoted their specials very well."
"Staff was absolutely wonderful and had the chance to be looked after by the manager himself who was the kindest and coolest person ever."
"Warm welcome when we arrived and took to our seat. Our server Esther was chatty and friendly."
"Staff were very attentive and friendly and the food was tasty and cooked well."
"Our waiter was lovely so helpful and brought over a free ice cream for my son's birthday getting everyone in the place to sing."
Cons:
"One server was good. Another was terrible."
"However, this time our server was pretty standoffish and wasn't very friendly or pleasant towards our group."
"Our waitress, who doesn't write down your order, obviously forgot certain things and had to be reminded."
"Bar service was poor."
"Service was not great at all, Mains coming out before our starters were cleared."
"Service took over 40min which is unacceptable with hungry kids, just horrible experience."
"Service quite slow and looked at one point that server forgot about us."
Atmosphere & Ambience
Pros:
"It’s good value for money and a lovely experience."
"The atmosphere was great."
"It felt like a wicked underground bar."
"Fantastic experience, was actually much better than I thought it would be."
"They have classic rock music, records, and real history in this place."
"The restaurant is large with a nice ambience of chatter and good music."
"Great venue and staff will do anything possible to make your time with them the best."
Cons:
"Not much atmosphere in such a lovely setting."
"There again was no atmosphere and it was freezing!!!"
"The music was so loud we couldn't even hear each other talk."
"The atmosphere is a little 'chain restaurant'."
"It was very small with very little memorabilia."
"One disappointment was that the exhibits on display did not celebrate Scotland's rich rock & pop history."
"The whole place was very cold, especially upstairs in the performance space."
Value for Money
Pros:
"Cracking food, backed up with great staff and cheaper than you'd think."
"An Amazing night all round food was top Quality every dish was superb menu was full of choice for every palate."
"The steak salad is my favourite dish here though, comes with medium rare beef strips and blue cheese, so delicious!"
"You get free glasses if you order large cocktails, check the menu to see which ones apply."
"The main thing that made my evening was the staff they went over and beyond for us to enjoy our evening 100% Glasgow Hospitality 10/10 from me would highly recommend to anyone."
"The food was also awesome. I had the Surf and Turf Burger and I loved it."
"The chips are crispy yummy and vegan burger with Moving Mountains patty is excellent, I would recommend it if you like innovative plant based products that simulate meat."
Cons:
"Quite expensive but the look of the place is classy with lots of rock memorabilia on the walls."
"The food is nice, but expensive for what you get. Not many good deals/offers available."
"For the price, it was an absolute rip off."
"Glasgow’s Hard Rock was charging about 50% more for drinks which was the first shock."
"£21 for one meal that you could have got better quality down the road in a Wetherspoons."
"£7 for a pint of Corona. £17 for nachos. It's just too expensive."
"All in all we wouldn’t return here even if it was free and being given away. The worst customer service in a restaurant in Scotland."