Java Whiskers Cat Café Marylebone Reviews Summary

Cat Care and Environment

Pros:

• "The cats are clearly well taken care of and good natured."
• "The place is super clean, and you have to take your shoes off before you enter."
• "The cats are all really friendly and sociable, and seem to really enjoy the company of the customers."
• "One of my favourite places in London which I'll visit again when I'm here. The cats look really healthy."

Cons:

• "Unfortunately we arrived at a time when all cats were asleep, maybe visiting kitten lounge instead would be more interactive."
• "The cats are really tired of people and it’s visible, they are hiding and don’t react to toys most of the time."
• "Not many cats and they all looked tired."

Staff Interaction and Knowledge

Pros:

• "The particular staff member that was there for my visit was incredibly knowledgeable about current and previous cats and their individual personality traits and mannerisms."
• "The staff are really nice and friendly and explained the way it works."
• "The staff is experienced and informative about each cat's behaviour which is always a good sign."
• "The staff were incredible friendly, informative and happy to answer questions."

Cons:

• "I think staff should supervise other guests (specifically young ones) to make sure they don’t interrupt cats sleeping."
• "The staff was quite abrupt (bordering on rude) and very disorganised."
• "The staff made zero effort to look for options and you got the feeling they are just keen to send you off."

Food and Beverage Quality

Pros:

• "They had scones to eat, but they were large and quite filling."
• "Was able to pat and play with them and enjoy drinks."
• "The time went by so quickly and our 55 mins was up. They have adoption services as well."

Cons:

• "The food is a bit overpriced though."
• "What's not to like, having afternoon tea with cats. The cats were lovely, the staff were friendly BUT the food was third rate at best."
• "Paid £45 per person for half a sandwich, 1 scone, a tiny brownie and mini muffin. Was not allowed more or had to pay extra."

Overall Atmosphere and Experience

Pros:

• "We missed our cats so we did the next best thing.. visited this cat cafe."
• "Big thank you to the staff for doing such an amazing job of looking after the cats and kittens."
• "This is a must go place for cat lovers, by far one of my most favourite experiences."
• "The place has such warm vibes which will melt your heart."

Cons:

• "The experience was a bit disappointing. We basically paid 35£ + for each to have one coffee and one pastry for 55mins."
• "The atmosphere was... Very uncomfortable and busy."
• "A couple of hours in the cat room, it was not very easy to get close to the cats. The cats themselves were all fast asleep, not even a yawn or a stretch from any of them."