The Shires Inn & Restaurant Reviews Summary

Food Quality

Pros:

• "delicious starter and an equally delicious pudding"
• "We both had sirloin steak which was absolutely brilliant, very tasty and cooked really well."
• "Food was amazing and such a varied choice."
• "The carvery was good. In fact rather too much meat but not complaining about that."
• "Tasty Roast Dinner and Sweet. 10/10. I go regularly and the roast meats are one of the best around."
• "The choices of meat and vegetables were great."
• "The food was amazing!"

Cons:

• "Not alot of taste the vegetables and chips were served at the table approximately 10 minutes later."
• "The only thing edible was the gammon and peas, everything else was either under or overcooked even the mashed potato was lumpy and part raw!"
• "Got served some hot cucumber instead of chicken"
• "Gone down hill food was terrible my wife had belly pork and it was so hard and over cooked."
• "The food had been there all day and the Yorkies had gone solid and most the meat was chewy and dry."
• "Unfortunately food wasn't up to scratch - pork was just fat and ordered the red velvet cheesecake which just tasted of salt."
• "The carver knowingly served me a piece of rubber fat and gristle of the end of beef carvery."

Service

Pros:

• "Friendly team of staff and prompt service."
• "the staff were so friendly and efficient"
• "Staff were very pleasant and the service was excellent."
• "The staff are very polite, professional and friendly and they really look after you."
• "The service was excellent and the food really good."
• "Really friendly staff and customer service is excellent."
• "The staff were very friendly and helpful."

Cons:

• "She was completely disinterested."
• "Only thing I wasn't pleased with was the lipstick on my fiancé's glass."
• "We were charged an extra £2 each for being vegetarian."
• "The service was appalling. It let the whole place down."
• "Terrible, rude staff."
• "A waiter (miserable) took our drinks order and wasn't seen again."
• "Staff wandering around without a clue what to do."

Value

Pros:

• "Six people, three courses, drinks - all at around £150, very reasonable."
• "Meal for 6 people came to £90 with drinks which I thought was very reasonable."
• "Excellent value for money."
• "The Carvery was delicious, nice portions and a good price."
• "Prices are very reasonable and personally some of the dishes you could charge more for as they are very good quality."
• "You can not beat the range, the quality or the price."
• "Very generous portions, brilliant service and nothing too much trouble."

Cons:

• "Food OK but expensive for that."
• "We ordered a bottle of white wine but got the wrong bottle... and £4 more expensive than the one we ordered!"
• "Unfortunately it ruined a special birthday meal for my mum and for the price of the food I really expect better."
• "The roast beef that we had was quite tough."
• "The apple crumble I had for desert there had way too much cinnamon in it for my liking."
• "Hot food served on cold plates."
• "bagette nothing special not crispy, cheap bread"

Ambiance & Cleanliness

Pros:

• "Such a lovely atmosphere."
• "Lovely location, food was really tasty and friendly staff."
• "Golden wedding anniversary spent here with our family where we had a scrumptious carvery."
• "Overall nice seating and sturdy oak tables"
• "There is a nice outdoor dining area and comfortable indoor dining."
• "Great setting, great food, great service, great beer, great pub - what more can I say?!"
• "There was also a delightfully warm atmosphere in the whole place on a Sunday afternoon."

Cons:

• "This place has gone downhill and I will not be returning."
• "The toilets had no hand wash."
• "Out of 3 of the sanitisers only one had sanitiser in."
• "it was very noisy and very busy in the restaurant"
• "The toilets are disgusting and don't look like they've been cleaned in weeks."
• "There was old dried food up the wall near our table."
• "The tables were sticky and definitely uncleaned."

Facilities & Accessibility

Pros:

• "Highly recommend the kids menu here, good quality and well made."
• "the staff are great nice for families"
• "happy to recommend"
• "Food quality is OK but the kids play area is lovely and a real bonus."
• "A nice little play area in the garden for children."
• "The restaurant is child friendly as well offering high chairs and a decent amount of options on the kids menu."
• "This is a lovely country restaurant and bar."

Cons:

• "Most of the wood was rotten with rusty nails sticking out everywhere and a few bodged repairs from scraps of wood."
• "As a disabled driver I was disappointed the only blue badge space was not available because an outside table was on it."
• "I was very disappointed with the lack of measures in place in relation to Covid."
• "There's a large hole on the kids climbing frame/playhouse which my son almost fell through."
• "Unfortunately our table placing resembled Piccadilly Circus and hard floors made it pretty noisy."
• "Thirdly there was no hand soap in the ladies toilet and no sanitiser outside the ladies toilet."
• "we ended up quite away from the restaurant parked on quite a narrow road in this beautiful village parked in front private residences"