Address: Queens Rd, Thames Ditton, KT7 0QY, United Kingdom
Phone: +442089729163
Rating: 4.1
based on 356 reviews.
Food Quality
Pros:
"Food was delicious. Recommend the rack of lamb."
"Food was good including chicken and dirty burgers, but crispy duck was a favourite."
"Food was excellent and really reasonably priced."
"Absolutely beautiful food, team and location."
"Ordered buttermilk fried chicken. Was recommended by the waitress. Didn't regret the choice. That was one of the most delicious meals I have eaten when going out."
"Food was really really good!!!!!"
"Served the best squid I've ever eaten."
Cons:
"However I found the food to be rather underwhelming. Everything seemed very dry."
"The dinner tasted nice but literally got 2 roast potatoes, one skinny piece of carrot and parsnip and the meal was luke warm."
"The vegetable curry was far from 'spicy'. It was at best bland."
"More batter than cod, batter was super crusty and cod what precious little there was, dry as a bone."
"The food was awful."
"The food was the only good bit."
"Food over priced bad quality food."
Service
Pros:
"Went here for drinks last week and was pleasantly surprised with the service that we received."
"Our initial interactions with staff were great, they were attentive and keen to make sure that any dietary needs were understood."
"They really looked after us and our private party for our wedding meal."
"Beautiful spot. Hoping the staff in uniform are treated well and rewarded for their speedy, professional and genuine service."
"Really friendly, hard working staff."
"The staff were friendly and attentive."
"We were served by Fran - very helpful, ordered the children's food so that it would arrive quickly and it did."
Cons:
"Table service needs improving."
"The Manager was rude and unhelpful."
"The service was atrocious. I have never experienced anything like it ever."
"During the following 45 mins, we felt forgotten, the remaining plates were not cleared."
"The service was very slow, despite not being very busy at all."
"Very poor service from outset, considering it wasn’t busy."
"Service was disgraceful came here for my mums birthday we had to ask for cutlery no table service what so ever."
Ambiance and Cleanliness
Pros:
"What a treat, my first time visiting this lovely pub after moving just down the road and must I say what a lovely pub."
"Toilets were very clean."
"Great service, a strong food menu, beautifully presented food and generous views of the Thames makes this pub well worth a visit."
"This is one of my favourite gastro pubs in the area. The outdoor terrace seating has a perfect view."
"Lovely place next to the River Thames near Hampton Court. Great service, food and drinks."
"Fabulous river side location, large terrace and windows to enjoy the view Really good food, lovely presentation, generous portions and very delicious."
"Good food with lovely Thames view."
Cons:
"Visited on a Monday evening in June. It was very hot inside but too insect-ridden to sit outside."
"Kids high chairs were sticky and grimy."
"The terrace is tatty, the tables were dirty."
"We were the last people in there and the staff putting chairs on tables at 8:30pm made us feel uncomfortable."
"Place very dirty looking. Old food and glasses everywhere."
"The outside area was filthy with bird droppings and flies buzzing around."
"There is always rubbish on the ground outside that has blown off the tables as the tables do not get cleared!!!!"
Value
Pros:
"Food was excellent and really reasonably priced."
"A white chocolate cheesecake and cup of tea for £6! Honestly, a wonderful experience all round."
"Lovely restaurant/bar sitting on the river. The menu is a little pricey but the value is good."
"The food was as expected absolutely first class and great value for money."
"A feast of food. Scallops to start and roast chicken as a main with delicious veg."
"Good value for money and a good selection of beers, cocktails and ales."
"Loved the food, loved the service, didn't have a booking and was still well looked after on a very busy hot Saturday."
Cons:
"The portion was a tad on the small side."
"Paying £33 and waiting 40 minutes to be served portions that individually wouldn't feed a mouse has left me feeling short changed."
"The food was good, but the portions were very small, especially for pub food."
"I had the roast chicken which was an average pub roast. The chicken was dry it needed an extra serving of gravy."
"Hence, the food was what I would call just 'ok' and not worth the £130+ bill for 3 people with 1 having no alcoholic drink."
"Had lunch with friends at the Albany today and spent over £200. Two of us had cod and chips. Out of the 12 chips on the plate, only 6 were edible and they were overcooked."