Wondertree Reviews Summary

Category: Restaurant Hounslow

Address: Heathrow Airport, The Queen's Terminal, Terminal 2 Airside:, Hounslow TW6 1EW, United Kingdom

Phone: +442089767720

Rating: 3.4
based on 378 reviews.

Service

Pros:

  • "Olga Sousa gave us excellent service, nothing was too much trouble."
  • "I was seated quickly and with a smile. Monica was my waitress and she was lovely. Helpful, friendly and fast."
  • "Carina was a great waitress and was always friendly and prompt."
  • "The wait staff are very friendly and helpful (thank you Marina)."
  • "We sat at table 77 and were served by Michal who was an amazing star."
  • "Especially Ujwal was very helpful, thoughtful and kind."
  • "Many thanks to Ewa, from Wondertree Heathrow, for an impeccable service."

Cons:

  • "Another long wait before my drink was served."
  • "A third long wait for someone to take my payment."
  • "Waitress eyerolled us and rudely came back later with the right meal."
  • "It took a very long time before they came to take our order."
  • "The waiters don’t care about what you ask them."
  • "The service on the other hand is substandard; it took them too long to get our order."
  • "The service was absolutely horrendous. I was there with my 6 year old son, at 16.30 and the waiter was 'hinting' that we would be more comfortable in a different restaurant because we were not ordering at his agreeable rhythm."

Food Quality

Pros:

  • "The tropical porridge is without a doubt the best porridge I have ever had."
  • "Didn’t expect much from a vegan breakfast at the airport. But surprisingly tofu was really good texture, nicely seasoned."
  • "Delicious vegan burgers, fries, smoothies tea and vegan ice cream."
  • "The chili bowl was quite good."
  • "The food is good and there are tasty vegan options."
  • "Our order arrived quickly, the food was delicious, fresh & generously proportioned."
  • "The calamari and pad Thai was perfectly cooked. NOT overcooked like many quick serve restaurants."

Cons:

  • "Broth was cold and had no flavour, noodles were mushy, chicken breast was so dry."
  • "Really bad burger and tiny portion of fries despite the £18 price tag."
  • "The burger was so overcooked, and without any taste, that it was like eating paper."
  • "Food quality below average and small portions, not value for money."
  • "It was almost tasteless and you could barely taste the syrup."
  • "Food was unbearable."
  • "Ordered Fish & Chips, yet received cold bland fries & a fish with the strangest batter I have ever seen/tasted."

Price

Pros:

  • "Impressed with the overall experience of having a bite to eat before we boarded. As their sign said, 'served within 10 mins of ordering.'"
  • "Second time there and would definitely recommend."
  • "Just had a really nice breakfast (almond porridge with mixed berries was delicious!!) with a coffee and juice for £11, totally worth it!"
  • "Probably the best, reasonably priced airport food I have ever had."
  • "Trust me, food was delicious. Mexican breakfast, the best."
  • "Reasonable pricing for the quality you get."
  • "Great food and great service."

Cons:

  • "The price was very unreasonable considering both the quantity and quality of the food in general."
  • "The price is super expensive."
  • "Very poor breakfast bacon mostly fat, beans, cold beans and poached eggs that were no runny.... plus on top of the £12.95 they want an additional £2.95 to add two slices of toast."
  • "Also paying an extra £3.95 for toast when you order an English breakfast is criminal."
  • "Hugely overpriced (one slice of cold toast is £2.25)."
  • "£34 for 4 small breakfasts was overpriced. Sooner they get a Wetherspoons in the terminal the better."
  • "54£ for tasteless food.... I should've just bought a beer and had empty calories..."

Atmosphere

Pros:

  • "The atmosphere is wonderful too."
  • "The best seats are all the way at the back -booths with open views of the runway."
  • "Made us feel very welcome and relaxed before our flight."
  • "Nice seating areas and decor. Comfortable and cosy. Real tranquil areas."
  • "The restaurant has a nice and welcoming décor."
  • "Good music not too loud and nice ambiance altogether."
  • "Casual airport dining at a handy location on a balcony overlooking the terminal."

Cons:

  • "Busy is not always good."
  • "Staff shouting across the restaurant, not a great atmosphere!"
  • "Service was slow and poor."
  • "It's overpriced, mediocre food made in haste."
  • "Very bad service, food overpriced."
  • "The staff was so rude they were not even ready to take order."
  • "The food was OK here but in my opinion way more expensive than it should be."

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