The Chevalier Inn - JD Wetherspoon Reviews Summary

Atmosphere

Pros:

• "Especially love coming here of an evening the atmosphere is great!"
• "Had a wonderful pre Christmas sesh here yesterday."
• "Once inside the atmosphere was good packed solid only the outside top sun deck was empty but cold and u can see the cathedral from there as shown."
• "Been here on multiple occasions but have really enjoyed coming in recently, maybe down to a change of management but whatever they’re doing keep it up!!!"
• "Such cheap drinks that do the job, the dance floor is always fun and the music is great variety! Great crowd and great times."
• "It's a lovely place to have a quick lunch and always clean and tidy when I've been there."
• "A fantastic View! Strongly recommended as a pub!"

Cons:

• "The music was so loud we all got headaches."
• "Slightly grotty Wetherspoons establishment - interior is quite outdated and naff."
• "It was swelteringly hot inside, all windows were closed firmly, no air conditioning at all and the air smelled rank and sweaty."
• "This is a horrible pub worst in Exeter. Outdated and so dirty it's unreal."
• "The pub was filthy the tables were all full of dirty pots."
• "It's filthy and smelly."
• "The pub was really dirty. tables and menus were sticky."

Staff and Service

Pros:

• "Been coming here on and off for years never really spoke much to the staff but recently meet 'Craig' new manager such a nice, conscientious guy!"
• "Staff very good both breakfast and lunch."
• "We were looked after by the lovely Amelia, the first pints we had weren't great but she changed them without any problem."
• "A good member of staff who was very friendly and smiley."
• "The bartender(Andrew) who served me and my wife was absolutely amazing."
• "Staff pleasant."
• "Staff is often quite nice and friendly."

Cons:

• "Pizza dough was undercooked, most of the dishes weren’t complete as they were out of ingredients and the staff had no idea what’s going on."
• "Bar service is very poor, can be waiting upto 20 minutes to be served a pint, let alone food ordering!"
• "Front of house was very surley and took thier time with everything, food took almost 30 mins to arrive and when it did half of it was cold."
• "Staff are useless."
• "The manager must have been trained by the Taliban and the miserable, incompetent lemmings below him are so poor at their jobs, it's unbelievable."
• "Rude staff, very slow service."
• "Bar staff run off their feet and embarrassed having to explain to customers why their orders were so delayed."

Food Quality

Pros:

• "Food as good as all Wetherspoons."
• "Food was lovely. Hot and plenty of it."
• "The food was nice."
• "Wings and halloumi fries were the best dishes by far."
• "Food (which was good) arrived promptly."
• "Food came quickly and was warm and well prepared."
• "The food is amazing! And i will have to have get up early more often for breakfast as the miner's benedict was simply delicious!"

Cons:

• "Never had pizzas available the last 4 times we have been."
• "The food was really bad compared to other spoons pubs."
• "The food was uncooked and they didn’t have any veggies."
• "Ordered fish and chips but had to send back as on one plate was only 5 chips and the fish looked dry and was just batter."
• "Terrible joke size portions for your money, luke warm food."
• "Wrong pizza arrived & it was soggy on the bottom & burnt on the top."
• "The eggs served to us both were undercooked and runny, and everything on both of our plates was only warm!"

Management and Organization

Pros:

• "Been coming here on and off for years never really spoke much to the staff but recently meet 'Craig' new manager such a nice, conscientious guy!"
• "I'm a regular at this wetherspoons and I have to say over the last couple of weeks I have witnessed a huge change the new management has bought life to this pub there seems to be a buzz about the place onwards and upwards drinks and food fantastic value for money well done."
• "Food first class, excellent value but the ingredient that made my visit special was the professionalism and 'nothing too much trouble' attitude of the delightful young lady who attended me."
• "The doorman (I think his name was Nathan) and ALL bar staff we encountered were friendly and efficient."
• "For the price point, the food and service is spot on."
• "Well organized, very easy to find information."
• "Staff are friendly and ques are quick to be resolved.. food service was fast and drinks was superb."

Cons:

• "Tables sticky and messy despite there being plenty of staff on shift."
• "Absolutely shocking."
• "Waited for nearly an hour and a half for food."
• "All of the staff seemed inexperienced and totally unprepared for a busy shift."
• "The recently promoted manager lacks the skills needed for this post."
• "Absolutely shocking service 45mins without my food, I wasn't the only one plus they was still taking food orders at till whilst such a long wait."
• "Lackadaisical bar staff, under staffed which tends to lead to an abhorrent and unsatisfactory atmosphere, and therefore reflects on the Pub Management ability to act in a professional manner and laissez-faire attention to detail."

Facilities and Cleanliness

Pros:

• "Nice pub with plenty of seats and several outdoor seating areas."
• "Stopped off for a pint during a walk around Exeter and was pleasantly surprised by not only the choice of real ales but also the low, low prices."
• "On the plus side ....the toilet was clean."
• "The ladies toilets were very nicely decorated & clean."
• "The ladies toilets were both beautifully decorated and very clean."
• "The Chevalier Inn also has a rooftop that gives you great views of the city."
• "It's a lovely place to have a quick lunch and always clean and tidy when I've been there."

Cons:

• "Menus were sticky."
• "Seated ourselves at a table upon arrived, to be greeted with broken glass on the table."
• "The proudly displayed glassware had more fingerprints than a London Underground escalator handrail."
• "Toilet all excrement on the the lady’s toilet seat not clean at all."
• "Has gone downhill fast. First choice of meal not available, Second was changed as no salad available!!!"
• "Toilets were all full and didn't flush."
• "The pub was filthy the tables were all full of dirty pots."