The Crown Reviews Summary

Service

Pros:

• "Service so friendly."
• "As always, incredibly polite staff, good food, decent prices."
• "Service Excellent, Staff friendliness Excellent."
• "Professional friendly staff always on hand to serve."
• "Staff were all fab and special 'shout out' to Amy our main waitress, she really went beyond my expectations!"
• "Really friendly and efficient staff - they go above and beyond."
• "Very friendly staff, especially Ruben."

Cons:

• "The staff aren't well trained at all and we had to ask several times for our table to be cleared or for additional cutlery."
• "It is poorly managed; staff is not well trained to welcome/manage large groups and families."
• "The staff have no idea how to make you feel welcome!"
• "Service was very slow, apparently due to a misunderstanding."
• "The service was very slack, we had to pay in advance for our food and drink."
• "Service could have been better. One drink forgotten, the other drink incorrect."
• "The service was slow."

Ambience & Decor

Pros:

• "Spacious and beautiful indoor area with a beautiful bar."
• "Gorgeous decor and atmosphere."
• "It is an old pub with lots of atmosphere."
• "Beautiful pub with a large beer garden. Service excellent."
• "The atmosphere is always buzzing."
• "Superb from the start, ambience and decor."
• "Great atmosphere."

Cons:

• "Atmosphere was nil and though only half full in the back restaurant the noise was appalling."
• "We found conversation difficult as the room filled up."
• "It can be a bit noisy and difficult to find a quiet spot."
• "Despite the place being half empty, we still had to wait for food for 50min."
• "The standards are seriously compromised from the cleanliness of the dining room to the mediocre food."
• "Cannot decide if it is a pub or a restaurant, tries to be both."
• "I'm not a lover of wooden floors."

Food Quality

Pros:

• "The food ahh the food if I said it was delicious it's just my vocabulary letting me down, it was hot, flavoursome, well presented and plentiful."
• "The food here is incredible."
• "Food is fab, cocktails, hot drinks they even sell bars of chocolate should you need a fix."
• "Consistently good food (I've been half a dozen times)."
• "Food was excellent tasty and well priced for the quality."
• "The food is tasty as well as beautifully presented."
• "Roasts are legendary."

Cons:

• "However, the two tagines were cold, the breast of Guinea fowl was lukewarm with cold broccoli stems."
• "The food was a let-down."
• "The Sunday roast was disappointing."
• "The Crown Burger was served sloppily on two occasions now with not even a hint of a garnish."
• "The food wasn't the same standard, as it was very average and overpriced for the portions."
• "The steak 🥩 smelt like dog food and was grey colour I have never tasted such rotten food."
• "The food has deteriorated."