The Goring Hotel Reviews Summary

Hotel Ambiance and Decor

Pros:

• "This is a truly beautiful hotel."
• "Just the perfect city break in exceptional surroundings, friendly attentive staff who are just the best."
• "Beautiful gardens and architecture."
• "The environment just oozes class."
• "It’s lush & plush & so cosy during winter with the fireplace going."
• "The hotel facilities are very clean and well maintained."
• "Simply superb, from the staff to check in, dinner and the rooms old school elegance and class."

Cons:

• "The room was looking very tired. Lacked atmosphere."
• "Atmosphere was off due to lack of any background music, especially during the Christmas holidays."
• "The Goring is no longer what it used to be, it is now a faded once upon a time grand hotel."
• "Rooms are very old and dated no tea or coffee in the room."
• "The chandeliers take some getting used to."
• "Horrendously sexist and offensive prints in gents toilets, making light of sexual harassment in the workplace."
• "This is a disgusting hotel — absolutely despicable Avoid for High Tea."

Service Quality

Pros:

• "The customer service was second to none."
• "From the moment we arrived the service was exquisite and the food even better."
• "The staff were professional and friendly and there was a real feeling that they cared about our stay; they couldn't do enough for us."
• "The service from the staff is really top notch."
• "The staff are friendly and attentive without being overbearing."
• "All Staff were very welcoming and helpful, with the explanation of the drinks being particularly good."
• "Service was fantastic, impeccable."

Cons:

• "Also denied I had a reservation despite my friend already sitting down and me showing them my confirmation email."
• "I came thinking here is a great heritage bar with service to match, how wrong I was."
• "The staff put on a ridiculous front which comes across like they linger and beg for tips."
• "The overall service experience was not pleasant for us."
• "Took perhaps slightly too long for the mains to arrive."
• "Unfortunately this was a below average tea and the service was especially lacking."
• "When we needed something we had to get up to find someone to ask. The staff were often huddled around chatting and not looking after their customers."

Food and Dining

Pros:

• "We dined in the Siren restaurant, it was amazing! Absolutely faultless cooking, fish was perfect, flavours were epic!"
• "The food was unlike anything else I've ever experienced."
• "The food fantastic and there was a constant stream of fresh supplies."
• "Really good selection of sandwiches especially salmon / egg with truffle and ham with honey .. delicious."
• "The food in the restaurant for breakfast and dinner was excellent."
• "The food and wine is close to heaven!"
• "The food was exquisite."

Cons:

• "The restaurant was massively overpriced for the quality of the food."
• "The food, while good, is not memorable."
• "Food prices have tripled since Covid!"
• "The food, while I tasted only one dish, was disappointing."
• "The food was oily with nearly all the dishes covered in some sort of sauce."
• "The quality of the fish, while adequate, was not as tasty as I have come to expect of a dover sole."
• "The sweet selection was also nothing compared to other afternoon teas that I have been to in London. Cake was a bit dry and we didn’t eat it."

Value and Pricing

Pros:

• "The location can't be beat with its proximity to Victoria Station, Belgravia and Buckingham Palace."
• "The food in the restaurant is of the highest order and more than deserving of the Michelin star it holds."
• "The food was awesome. The price is justifiable."
• "This is one of the most luxurious, yet surprisingly affordable venues I’ve been to in London for ages."
• "The location of the hotel is set back and very quiet."
• "The hotel itself feels special. The decor is expensive and very tasteful and it has a quiet and private grandness to it."
• "The staff are excellent, the hotel is in immaculate condition and the rooms are very well attended."

Cons:

• "Nice hotel. I'd look elsewhere for an impressive tea service. Too bad really."
• "This hotel should not be in London, but Germany, because everyone here was speaking German."
• "Price was £95/- a head with 1 glass of champagne which is standard I guess for most of the luxury hotels in London."
• "What a pretentious uncaring place that isn't worth a penny of your money!!!"
• "Not for the faint of budget!"
• "Paid £80 for champagne afternoon tea and I would recommend elsewhere."
• "It’s not worth it — avoid at all costs."