Cosy Club Reviews Summary
Category: Restaurant Basingstoke
Service
Pros:
- "The staff were friendly and welcoming."
- "Staff were amazing, gave me a quiet place to work on my laptop."
- "I was greeted by a young man with an excellent moustache! He was very polite."
- "The manager Alice was amazing and made some nice recommendations."
- "Super helpful with my partner's dietary requirements and very polite and attentive."
Cons:
- "The service was very average, it still took 35 minutes to get a wine to our table."
- "The staff were nice but not attentive, seemed happy to sit around chatting."
- "Service was slow, but still done in a very friendly way."
- "We had real issues with how our large booking was handled."
- "Stood at the bar for 5 minutes, staff acted as if I was stupid."
Food Quality
Pros:
- "The food arrived promptly and was delicious."
- "I had the smashed avocado and it was delicious."
- "The dirty chicken burger is pleasant with a burst of cheesy macaroni."
- "The goats cheese bites were lovely."
- "Lovely brunch and great service. Really loved their take on a mimosa."
Cons:
- "The all-day breakfast was very salty and didn’t meet my expectations."
- "The beans were meant to be with chorizo but I couldn’t taste or see any."
- "Sausages were good quality but dry and overcooked, eggs were almost hard."
- "The burger was soggy and undercooked. Not a crispy panko breadcrumb."
- "The chicken was tough as old boots and dry."
Ambiance and Decor
Pros:
- "Atmosphere - this is what this place is remarkable for. When I need to escape from the daily routine I come here."
- "The atmosphere and decor here is pretty fun and old school."
- "Brilliant, relaxed atmosphere, good music, and really good cocktails!"
- "I really liked the ambience."
- "Lovely restaurant for brunch! It’s in a super nice and convenient area."
Cons:
- "The service was very average, and the ambiance promises so much, but the food fails to deliver."
- "The Victorian decor is nice, but made the interior a little dark towards the back."
- "I get the cosy element but sometimes this place seems a bit grim in the evenings."
- "The interior is not going to stand the test of time, not to my personal taste."
- "Low lighting and spacious seating which are great, but music louder than the conversation."
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