Meridian Grand Reviews Summary

Category: Event venue London

Address: Advent Way, London, N18 3AF, United Kingdom

Phone: +442037002727

Rating: 4.4
based on 185 reviews.

Event Management

Pros:

  • "We were hand-held by Fahmina, who was our designated Events manager who helped us co-ordinate and manage preparations down to a tee!"
  • "Shiv who has been our point of contact has been GREAT!."
  • "Tanhid, Mesut and Soneya supported us throughout our event, from prior arrival to departure, they anticipated our needs, guided us throughout event, stepped in for us when guests where being difficult and we couldn’t say anything."
  • "Adarsh was there to guide me through every step of the planning."
  • "Our contact Ardash was brilliant from the initial viewing right up until the day of our wedding."
  • "Shout out to Anjali, Lakshmi & team, who were amazing on the day."
  • "Thank you Shalman and the team, for looking after us and making our weeding reception a day to remember."

Cons:

  • "Ardesh in particular was a disgrace (he was supposed to be our event manager)."
  • "They deliberately messed up the audio for the groomsmen and bridesmaid song down the wedding isle."
  • "DO NOT BOOK THIS VENUE IF YOU ARE BLACK, THEY DO NOT WANT US THERE!"
  • "The management are rude and largely incapable of running a big event and catering to people's needs, the waiting staff were not great either."
  • "He was never available and was quite frankly rude and just would never respond to emails or texts."
  • "Monir didn't show us many designs and would refuse to have conversations about the decor at my event."
  • "Jaspreet and Adarsh have given terrible customer service."

Food Quality

Pros:

  • "Everyone was raving about the food!"
  • "In house catering was served how it should be, with breaks between starters and mains rather than other caterers who give everything altogether."
  • "Food was amazing, but staff were a little messy and uncoordinated."
  • "The food was excellent, freshly made and of excellent standard. The chefs did a great job."
  • "We used their in-house catering and the food was divine."
  • "The food from the Meridian Grand catering team exceeded our expectations."
  • "The food was AMAZING!!!"

Cons:

  • "I had attended a wedding of a nephew of mine and the food was absolutely atrocious."
  • "During the event, I discovered a maggot in my food, which was a shocking and revolting experience."
  • "They started handing starters 1 by 1 (not on trays !! Can you imagine the time they took to serve just a starter?!)"
  • "Food did take a while to be served but must've been cooked fresh once it arrived."
  • "Don’t expect to be served any food."
  • "The two main course dishes were very poor (looked like boiled meat added to curry source and served)."
  • "Food was good but I had the worst stomach ache after - not sure what happened there."

Venue and Decor

Pros:

  • "It's gorgeous and very romantic vibes."
  • "Nice clean venue. Toilets very clean."
  • "Very luxurious and big. Highly recommend this venue to everyone who wants an amazing event."
  • "The Decor was just on point and everyone is still talking about the HOSPITALITY."
  • "The best venue for weddings and parties. Amazing balcony with gates on either side, amazing sized hall, and the world's most amazing lighting system controlled by two computers."
  • "The grand hall below is just so divine the floral decor to the high ceilings and carpeting."
  • "The venue was perfect for our large Asian wedding, with plenty of on-site parking."

Cons:

  • "Also they pretend like the decor venue they suggest is external but the decor for midnight gardens is stored at the venue."
  • "The hall inside looks cheap as the side panels look awful and industrials."
  • "Let’s get one thing straight, this is a tarted up warehouse on the busy North Circular road, in an industrial park opposite a cash and carry!"
  • "Only criticism is the lighting which looks great but doesn't help with photos."
  • "The only annoying thing is two weddings at the same time and sharing the foyer area."
  • "Beautiful ballroom for a wedding. The only thing missing is a garden or open space for children to run around in."
  • "I also went to the venue for a Caribbean event hosted by Crystal Rose. It was absolutely appalling from start to finish."

Customer Service

Pros:

  • "I was also impressed with the security guard, the cloakroom assistant, Shafiq, and the rest of the staff at Meridian Grand for showing excellent customer service."
  • "The service was impeccable. Recommend this venue whole heartedly."
  • "The whole Wedding was planned to perfection. The service was so polite and the staff made you feel at home."
  • "Our wedding at Meridian Grand was an absolute fairy tale come true, and Tanhid played a pivotal role in making it a remarkable success."
  • "My best friend’s wedding was flawlessly organised by the Meridian team."
  • "Everything about our wedding was so beautiful and elegant."
  • "Pellin on the day was incredible, she managed the day with such calmness and professionalism and was soo attentive to us."

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