Bouncy Mania Reviews Summary

Quality of Service

Pros:

• "They managed to deliver the Unicorn castle we wanted with only one day notice."
• "The communication, staff, and product quality were all perfect."
• "Customer service was excellent and communication, timing was all efficient."
• "They are very responsive, with no hidden charges."
• "They provided us with excellent customer service."
• "The guy I spoke with initially to discuss my booking was very professional and accommodating."
• "Kurt and his colleague were very efficient setting up."
• "They were helpful and professional."
• "Staff was professional, kind, punctual and I am impressed how clean was the bouncy castle."
• "Received confirmation call during the week, everything was perfectly on time."

Cons:

• "The only company that I found that would set a bouncy castle up on artificial grass and not charge an arm & a leg!"
• "Only thing that could have been better that it wasn’t very clean but overall it was a great experience."

Product Variety and Quality

Pros:

• "The really fun Unicorn bounce & slide castle was clean and in great condition."
• "The bouncy castle was in immaculate condition, and it was a hit at my son's 4th birthday party."
• "The pastel castle was huge and great fun."
• "The jungle mania bundle definitely provided sufficient entertainment for 16 kids of varied ages."
• "We had a safari castle as the entertainment for my daughter’s 3rd birthday and it stole the show!"
• "Everyone loved the spiderman bouncy castle slide, it was the perfect size for our indoor 5 year olds party."

Cons:

• "Smaller than we thought, but the kids shared and rotated, loving riding on the dino heads too."

Staff Professionalism and Friendliness

Pros:

• "The driver arrived on time and collected the bouncy on time. He set up the soft play and castle quickly. He was so friendly and polite."
• "The guy who delivered the bouncy castle was really friendly and lovely everything overall was great."
• "Al was very responsive, and the rates he charged at short notice were as competitive as other local providers."
• "The team arrived nice and early making sure everything was set up before the party."
• "The staff that came to deliver it were very friendly."
• "Very friendly and polite."
• "The children loved it which was perfect for the party theme and the kids all absolutely loved it. Thank you to the team."

Cons:

• "No significant cons related to staff professionalism and friendliness were found in the reviews."