Café YOLK Reviews Summary

Service

Pros:

• "Very quick service."
• "Service was friendly, fast and the meals where presented well with sufficient portion sizes."
• "The staff were excellent and swift and really did a good job overall."
• "Incredible service. All staff extremely friendly, helpful and polite and always smiling."
• "Food was incredible, service was fast and the staff were happy to help with any requests at all."
• "Service is fast and excellent with the staff so attentive."
• "Service was friendly and swift with a genuine charm."

Cons:

• "Took 40 mins to get our food."
• "Service needs to get faster / more attentive."
• "It’s a shame they don’t do soya milk for coffee and no one came to check on one order once served."
• "Service isn't quick."
• "So you wait 15/20 minutes to be seated. Then 10 minutes at the till, as there is only one till. Once you order your food, you have a long long 45 minutes wait for your food to arrive."
• "However, I noticed in a couple of visits that one of the staff members is a bit rude."
• "And they make you pay tips before you even get served- wouldn't go again."

Food Quality

Pros:

• "Came out fairly quickly, and it was quite tasty!"
• "We loved our breakfast. Very well presented dishes, quick service, starting with our drinks."
• "Everything was cooked well & not overdone - yolks were runny (yay!), bacon crispy, simply gorgeous sausages & well toasted toast."
• "The Vegan was very very nice.. Scrambled Tofu was so delicate and soft, very nice flavours."
• "Pancakes with Banana, pecans and salted caramel... soooooo yummy."
• "Absolutely delicious food!!"
• "The food was divine."

Cons:

• "Sadly the yolk in our Eggs Benedict was not runny, which was a shame. It was a bit hard and dry."
• "The food was a bit poor for the cost."
• "Unfortunately everything was bland."
• "Only slight let down was the sausages which were a bit bland."
• "Also the french toast was cold and I wouldn't recommend it."
• "The pancakes might need some changing though because it is overly sweet even on its own. Too bready and stiff. Hard to eat."
• "The food actually looks good but the taste its not really there, we had extra salted burgers and the pancakes were dry."

Atmosphere & Decor

Pros:

• "Place looks larger from the outside and seating is quite cosy."
• "Love the decor and vibe and we will definitely be back!"
• "A gorgeous little cafe perfect for a nice relaxed brunch."
• "Love the decor."
• "Really cool, clean and comfy setting."
• "Loved the ambience."
• "The atmosphere is very calming and relaxing specially with the big windows."

Cons:

• "It's quite a small premise, and yet very well-known! So unless you are very patient with the long queue, it's better to arrive earlier than usual."
• "Might have to wait outside in the rain, because it's tiny and busy."
• "This café usually has a queue of more than 20 people waiting at the door."
• "There is no baby changing facilities and it's not wheelchair accessible, the bathroom is tiny."
• "Lack of parking is painful as well trodden warden area will catch you out."
• "The property is quite small and has the obvious problems with this, the cramptness is noteworthy if that kind of thing bothers you."
• "It also gets really noisy so can be hard to hear when it's busy."

Staff & Customer Service

Pros:

• "Staff were very welcoming."
• "The staff were welcoming without being fussy. They struck that balance perfectly."
• "Staff are wonderful, very friendly."
• "Very welcoming staff member met us at the door."
• "The staff was very helpful & smiley."
• "The staff is so friendly and always smiling even at the busiest times."
• "Very bubbly and helpful staff."

Cons:

• "Unfriendly staff."
• "Absolutely would not recommend as the staff attitude just makes the environment atrocious."
• "Waitress then proceeded to bark at us to decide what we are going to do, making us feel we were wasting her time."
• "The place looked understaffed and waitresses looked miserable."
• "Some of the girls at reception need to improve their customers Service skills by making eye contact, not chit chat in front of customers in the room, and to have a professional mannerisms."
• "Rude Eastern European waitress insisted we sit on the table by the door."
• "The food is ok but the staff are beyond rude and abrupt."

Value for Money

Pros:

• "It is reasonably priced but again, definitely worth it."
• "Out of this world, great value for money and great service."
• "Reasonable prices, average brunch £7 - £9 which is good."
• "Top all this off with very reasonable prices, making this place a worthy stop for an enjoyable breakfast."
• "The whole thing was pretty good value for money, too, at £30 all in."
• "Under £10 for a good, solid breakfast is always a win."
• "The prices are slightly high but the product is top notch and you most certainly get value for money."

Cons:

• "Please don’t be fooled by this place, these are very normal average mass bought standard cafe ingredients such as the big standard white bread. Pathetic for the price."
• "The food was great and the chef clearly knew what he was doing with his eggs."
• "It was a quite expensive brunch."
• "You'll be lucky to walk away spending less than £30 on breakfast for two people!!"
• "Talking of price, cafe yolk, is probably the most expensive breakfast in Reading."
• "The food is good, but incredibly overpriced!"
• "It's really good but a tad expensive."