La Ballerina Covent Garden Reviews Summary

Staff and Service

Pros:

• "The staff made us feel really welcome sharing personal experiences."
• "The owner was very personable and attentive."
• "Most friendly staff and they went above and beyond for us and anyone else I saw walking in as it was just about to close!"
• "The staff were amazing and said they could cook whatever I needed and however I needed it preparing."
• "The staff where lovely and so welcoming."
• "The staff were friendly, helpful and provided a great service."
• "Friendly & helpful staff."

Cons:

• "Waiter slammed items on table."
• "VERY RUDE STAFF! I do not recommend this place at all."
• "DREADFUL SERVICE! I bought a Latte & it just tasted of water."
• "Then the waitress comes to us and asks if we’re together or not. We said yes and we asked if it’s ok to sit next to each other she looked very confused but said ok no problem."
• "General service average - we had to ask for water multiple times."
• "Service was ok until having been REALLY CLEAR that one of the guests had a severe nut allergy for them to be served nuts in their starter."
• "The staff was not very attentive."

Food Quality

Pros:

• "The pizza was just delicious and Tiramisu was amazing."
• "Their pastas are delicious, their pizza crusts are perfect, and their steaks are juicy and flavorful."
• "Some of the best pasta I've had outside of Italy."
• "Good quality of food. So tasty and flavoured."
• "We have just enjoyed a lovely fresh authentically cooked Italian lunch... best arrabitta I have had in a long while."
• "Delicious food!"
• "The food was excellent. It was cooked to perfection and it was a real pleasure to eat."

Cons:

• "The first thing that I noticed looking at this soulless pizza was that the dough was not fresh."
• "The pizzas are far from special, they are greasy and undercooked."
• "The food execution is too poor to be priced what it is."
• "Pizza was bland and tasted worse than a supermarket pizza."
• "The food was disappointing. My friend got very sick after having eaten the salmon pasta."
• "Food is harmful and you will get sick... They also add a lot of money to your bill."
• "The food came out in literally 30 secs to suggest everything is from a packet or microwaved."

Ambiance and Decor

Pros:

• "The ambiance was enchanting."
• "A little hidden gem and we will definitely return."
• "Located on a quiet street, La Ballerina is a hidden gem."
• "Lovely, cosy atmosphere. A family owned Italian amongst franchise restaurants, which has been running for 42 years."
• "Nice cozy atmosphere, romantic for couples or few friends."
• "The atmosphere is elegant and foods are delicious."
• "Nice atmosphere, and very well located at the heart of London West End."

Cons:

• "Put on a table wedged in an alcove next to the door for the toilets and where they pile up dirty glasses."
• "The decor is drab, my seat looked like it had been stained way too many times."
• "The restaurant is very dated with tables very crowded."
• "The back room was a little dingy and the staff were hurried/stressed."
• "The restaurant was dirty, stains on the walls, paper tablecloths, that kinda stuff."
• "The interior decor was dated and the table cloths were like tracing paper."
• "Decor could do with a face lift."