Rush Hair Kings Cross Reviews Summary

Location

Pros:

• "Located nearby St. pancras King's Cross station is very handy."

Cons:

• "I am Lush kings cross loyal customer, literally I am there each month. This time I called I will be late for 15mins and they said that's okay. I have arrived 21mins late and they were saying sorry someone else is sitting!!!!!!"

Customer Service

Pros:

• "Great service as soon as walking into the salon! Nice prosecco and pretzels is just what you need to add to the 'treat yourself' experience."
• "The ladies in this salon were so helpful and supportive to all my needs."
• "Thank you to the owner of the salon for responding me back regarding my review. It really showed that the place does care about clients' reviews."
• "The salon had a lovely vibe and the reception/ management team are great fun, trustworthy and an asset to the company."
• "Also a big bonus to have someone so chatty and friendly to do your hair and provide you with drinks and biscuits :)"
• "The staff were extremely friendly and comforting."
• "Amazing customer service, attention to details, I always get wine and chocolates, and a good laughter with the lovely ladies."

Cons:

• "This was the most expensive hair cut I have ever paid for - which is what I would expect for London but I would also expect some level of quality."
• "Awful experience, won’t be coming back."
• "I'm actually quite disappointed with the haircut. The prices are pricey and one would expect the haircut to be equivalent to the standard of what a customer has requested."
• "However, I definitely won't be going back."
• "I have emailed the salon to express this concern... but have been ignored."
• "The manager is very rude, extremely loud and she thinks she owns me, she literally accused me of lying in a busy shop front of all staff and customers with her unbelievably loud voice."
• "Absolutely diabolical salon, hair dresser rude, and dysfunctional overall running."

Stylist Expertise

Pros:

• "Had an amazing cut and a chat from Yasmine. Was given Chocolates, wine and pretzels while I wait...Why not!"
• "Angel was brilliant! She managed to correct the mistakes and gave me a really good cut."
• "Niccy did a really excellent job of my colour, blending the roots with a part highlights part balayage technique."
• "Thank you, Elda, for giving me an amazing haircut after my previous cut wasn't working for me."
• "All the stylist are excellent at blow drying my very curly hair."
• "Elda is professional and very friendly at the same time."
• "Niccy... worked magic on my hair, with laser like attention and efficiency one only gains from 20+ years experience."