Address: 26 St Ann's Rd, London, N15 6DT, United Kingdom
Phone: +442088095155
Rating: 4.9
based on 228 reviews.
Customer Service
Pros:
"All three ladies delivered exceptional customer service! I was so shocked! From the lovely tasting tea, to the smiles and genuine warmth during our conversations, they truly reset the standard for a salon visit!"
"The staff are friendly and attentive, I didn’t have to wait between my wash, treatment and blow dry."
"The staff are so friendly and attentive, they really make you feel at home."
"Everyone is so nice and attentive that it almost feels like you have known everyone for years."
"Prompt and beautiful customer service, well organised salon with happy staff and good vibes."
"The atmosphere is next to none. I felt so welcomed on my first visit that this will 100% be my go-to salon."
"A BIG thankyou to Jackie for being so warm and welcoming over the phone and when I arrived."
"The customer service is impeccable, everyone was incredibly friendly, helpful and knowledgeable."
"Hospitality is top notch they make you feel so welcomed and valued."
Cons:
"I’ve never been somewhere where people are paradoxically so polite yet completely unhelpful and unprofessional."
"They may also charge you a different price for treatments each time you go…and when asked why that is ..they are too busy to actually find out whats happened and acknowledge that they have made a mistake."
"If you go to this hairdressers be prepared to spend all day/afternoon there for any treatment as they have too much going on and cannot make you a priority."
"The salon was busy but they were running on time and everyone was friendly. However, I was confused by the 'upgrade' to knotless being charged at £50 (40% more than standard kinky twists)."
Quality of Hair Services
Pros:
"They handle your hair and head with such tender care, whilst talking you through the process and explaining each product that they use on your hair."
"The stylist took time washing my hair and the scalp massage sent me to sleep. It was so relaxing and thorough."
"The silk press was the best I’ve ever had."
"I got knotless goddess braids done here, and I have never had braids finish so quickly! The style is lovely, I got compliments as soon as I walked out of the shop."
"As someone who has had a lot of awful experiences with hairstylists, trying a new one always makes me a bit nervous. Thankfully Yasmin was amazing."
Cons:
"I went to ama’s hair for a silk press, service was great ngl but they damaged my hair. It’s been 2 months since the silk press and my curl pattern hasn’t returned to a 4c."
"The cornrows were the only decent style I received. Everything else was terrible."
"The crochet lady didn’t do anything that I asked her to and kept taking shortcuts, even after Ama herself told her not to."
"Damaged my hair beyond repair during the silk press by using the straightener at least 9 times on the same tiny strands of hair because 'it's not shining'."
Salon Atmosphere and Decor
Pros:
"The general vibe of the salon is so nice and lively and full of people."
"The salon is very well equipped and everyone working there was so friendly!"
"The vibe is just right and the stylists really care about hair!"
"Fantastic salon experience - Ama’s has an amazing vibe and energy."
"The salon is inviting and everyone is friendly."
Cons:
"The salon was surprisingly busy for a Wednesday morning."
"The salon itself was clean and tidy. The staff were friendly and welcoming. The service I received was amazing. This is the first time I have coloured my hair and the hairstylist made sure I was comfortable every step of the way. Definitely would recommend!"
Pricing and Value
Pros:
"Prices are fantastic too and the general vibe of the salon is so nice and lively."
"Can’t recommend this place enough!! everyone is so nice and attentive that it almost feels like you have known everyone for years. the hairdressing was next level."
Cons:
"While the salon is on the pricier side, it's definitely worth it!"
"I was confused by the 'upgrade' to knotless being charged at £50 (40% more than standard kinky twists)."
"They may also charge you a different price for treatments each time you go…and when asked why that is ..they are too busy to actually find out what’s happened and acknowledge that they have made a mistake."