Justinlees Inn Reviews Summary

Atmosphere & Ambience

Pros:

• "It always looks really lovely and busy in the evenings, even throughout the week."
• "Great food, I especially love the vegan burger."
• "Relaxing place to eat plenty tables so no waiting."
• "This is a friendly pub/restaurant where you can have something to eat, pop in for coffee or a glass of wine or two. It's down to earth, relaxing and pet friendly with a good layout, good atmosphere and really great staff."
• "Busy pub with lots of atmosphere."
• "A lovely place with a good atmosphere. Perfect for a family gathering."
• "The atmosphere was fantastic."

Cons:

• "Visited today with 2 friends. Very cold so kept coats on."
• "The manager was also in holiday. When the cat's away... ! VERY disappointed this time ☹️"
• "Absolutely shocking place to go tired looking restaurant."
• "Place is very sterile now and not much fun."
• "Loud and the food is ok. Went here for a meal yesterday, very noisy as the food is served where all the people are sitting drinking."
• "They have a pub quiz that started around 8pm which was very loud."
• "It simply always seems to be stuck as a pub trying to be something better than a pub."

Food Quality

Pros:

• "The food is good and excellent value for money."
• "The menu was imaginative and good and the food really was excellent."
• "The fish and chips was huge but very tasty."
• "i had the mixed grill and oh my god it was amazing certainly worth the money."
• "Food was lovely, served in decent time and piping hot."
• "Really enjoyed our visit. Enjoyed a Sunday Roast, which was a generous portion and a dessert."
• "The chips were perfectly hot and crispy, which we love."

Cons:

• "It can be a bit pricey on drinks and we ordered a few cocktails that were definitely not the best."
• "The Grilled Belgian Waffles... was extremely dry and took an unusual amount of effort to swallow."
• "The curry was lukewarm and the rice was hard and undercooked and came in clumps."
• "I had the lasagne, tasteless and burnt in places, black pieces underneath the topping."
• "The food is average, but is just usual pre-made stuff rather than high quality food prepared from scratch on site."
• "The food was absolutely horrendous."
• "Ordered kids chargrilled chicken a hunters chicken and bacon beef burger and all 3 meals were like rubber re heated and was horrid."

Service

Pros:

• "Claire made my meal and drinks very pleasant her customer service was the best I’ve had in a long time very professional but very friendly always had a smile and good humour with our table."
• "The young girl brought me my meal and I asked her and she was the only one on the day that did her job properly."
• "The guy who I assume is manager seems absolutely lovely and keen to help."
• "As we were leaving I noted there is a pet-friendly notice. That is great."
• "Great service. Good meeting place."
• "Lydia who was working behind the bar was amazing."
• "Fantastic service..we had 20 to 25 people for a retirement get together ..service was great food great..thanks to the staff on wed 19th feb."

Cons:

• "No apology just a shrug of the shoulders. An absolute joke."
• "Service slow."
• "We were told they were short staffed."
• "The staff look very unhappy."
• "Majority of staff are unpleasant and quite hostile."
• "The staff made us feel unwelcome and uncomfortable."
• "All in all the worst experience in a restaurant of my entire life and I'm nearly 60."