Dexters St John's Wood Estate Agents Reviews Summary

Agent Responsiveness and Communication

Pros:

• "His excellent communication and continuous updates on new properties ensured that we never missed out on any opportunities."
• "With fitting us in last minute for viewings and emailing back and forward with all our queries."
• "He was extremely responsive, professional, and addressed any and all questions we had."
• "Patrick sent me properties that match what I am looking for."
• "Craig was incredibly responsive, ensuring that every question or concern I has was addressed promptly."
• "All our concerns and questions were resolved timely- even after daily office hours."
• "Oren made the entire process smooth with his clear and responsive communication."

Cons:

• "After months of poor communication, they emailed stating the deposit was received and contract had been signed."
• "The insincerity exhibited by the staff is unprofessional."
• "Sophie had lied to us as we had spent a fortune and time till the day of exchange."
• "For Dexter's, tenants represent nothing more than numbers on a ledger."
• "I advise prospective renters to look elsewhere to avoid disappointment."

Professionalism and Helpfulness

Pros:

• "The people working there, particularly Rasel and Olivia, were very helpful, professional and friendly."
• "Miles’s service was very professional and helpful."
• "Efficient, helpful and incredibly professional."
• "Professional, patient and helpful are just three of the words which come to mind when thinking of Zack."
• "They are professional and well mannered."
• "Senior Lettings Consultant Hayrie is very knowledgeable and professional."
• "Genuinely the most enthusiastic, positive and professional estate agent I've ever dealt with."

Cons:

• "Avoid at all costs and choose a professional company instead."
• "Months wasted and thousands in lost rent."

Agent Personal Traits

Pros:

• "Hollie Jasmine. Very professional, on time, friendly and lovely!"
• "Great personality and made me feel very comfortable disclosing details about my search and situation."
• "Patrick was a very sincere agent."
• "Service is so professional yet friendly and approachable."
• "He was kind and courteous throughout, and very helpful in sorting out the finer details before move in."
• "He is very kind, helpful and knowledgeable about the area and the properties he has shown."
• "Hollie Jasmin... was positive, proactive, friendly and professional throughout."

Cons:

• "The insincerity exhibited by the staff is unprofessional."