The Waffle House Reviews Summary

Category: Restaurant St Albans

Address: Kingsbury Watermill, St Michael's St, St Albans AL3 4SJ, United Kingdom

Phone: +441727853502

Rating: 4.5
based on 490 reviews.

Food Quality

Pros:

  • "Food is incredible, well Worth a visit."
  • "The chocolate sauce was a little rich for my son but I can highly recommend the banana and flapjack topping."
  • "The waffles were light and crispy and the toppings were amazing."
  • "The scrambled egg and mushroom was a real treat too."
  • "The quality and taste of the food is excellent."
  • "The waffles are delicious! The choice is great and the service is good!"
  • "Food was fresh and delicious."

Cons:

  • "The cheese sauce is tasteless, and presentation on the plate was not great."
  • "All our party (including non-vegans) said that the waffles were dry."
  • "The ham, cheese bechamel and mushrooms one was just below average."
  • "The garlic waffle was a bit too oily and heavy for us."
  • "The flavours were nice but I didn’t particularly think the flavours went together."
  • "The food was poor. Scrambled eggs nearly cold, sausage was dry and chewy and the flat white had a strange taste to it."
  • "Mostly style over substance here. Food was fine but all in all it was very expensive."

Service

Pros:

  • "We were promptly served and service was great."
  • "We were greeted and served by Cashel and she gave a super customer service."
  • "Staff were always on hand but never annoying."
  • "Service is pretty quick and efficient, the staff are friendly too."
  • "Service was friendly but slow."
  • "Service was excellent, friendly and fast."
  • "Service is extremely friendly and professional."

Cons:

  • "Not sure if it’s worth the wait."
  • "Unfortunately you have to wait for a long time to get a table (no reservations are expected) and the tables are very sticky, as I didn't see anyone clean them the moment we sat there."
  • "Service was friendly but slow."
  • "The service was friendly but felt a little rushed towards the end."
  • "The staff completely messed up our order and were not even apologetic."
  • "Incredibly rude and slow service."
  • "Terrible service from staff. Got seated outside, on a table that was wet."

Ambiance and Location

Pros:

  • "Beautiful setting and great selection of food for all tastes and dietary requirements."
  • "Highly recommended especially on warm days."
  • "The place itself is massive, offers plenty of outdoor seating with clean bathrooms."
  • "Very unique and cool building inside a converted water mill!"
  • "It's scenic, ample car parking space and there's lots of different waffles to choose from."
  • "The whole setting is really nice."
  • "Great location next to the park."

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