Address: Kingsbury Watermill, St Michael's St, St Albans AL3 4SJ, United Kingdom
Phone: +441727853502
Rating: 4.5
based on 490 reviews.
Food Quality
Pros:
"Food is incredible, well Worth a visit."
"The chocolate sauce was a little rich for my son but I can highly recommend the banana and flapjack topping."
"The waffles were light and crispy and the toppings were amazing."
"The scrambled egg and mushroom was a real treat too."
"The quality and taste of the food is excellent."
"The waffles are delicious! The choice is great and the service is good!"
"Food was fresh and delicious."
Cons:
"The cheese sauce is tasteless, and presentation on the plate was not great."
"All our party (including non-vegans) said that the waffles were dry."
"The ham, cheese bechamel and mushrooms one was just below average."
"The garlic waffle was a bit too oily and heavy for us."
"The flavours were nice but I didn’t particularly think the flavours went together."
"The food was poor. Scrambled eggs nearly cold, sausage was dry and chewy and the flat white had a strange taste to it."
"Mostly style over substance here. Food was fine but all in all it was very expensive."
Service
Pros:
"We were promptly served and service was great."
"We were greeted and served by Cashel and she gave a super customer service."
"Staff were always on hand but never annoying."
"Service is pretty quick and efficient, the staff are friendly too."
"Service was friendly but slow."
"Service was excellent, friendly and fast."
"Service is extremely friendly and professional."
Cons:
"Not sure if it’s worth the wait."
"Unfortunately you have to wait for a long time to get a table (no reservations are expected) and the tables are very sticky, as I didn't see anyone clean them the moment we sat there."
"Service was friendly but slow."
"The service was friendly but felt a little rushed towards the end."
"The staff completely messed up our order and were not even apologetic."
"Incredibly rude and slow service."
"Terrible service from staff. Got seated outside, on a table that was wet."
Ambiance and Location
Pros:
"Beautiful setting and great selection of food for all tastes and dietary requirements."
"Highly recommended especially on warm days."
"The place itself is massive, offers plenty of outdoor seating with clean bathrooms."
"Very unique and cool building inside a converted water mill!"
"It's scenic, ample car parking space and there's lots of different waffles to choose from."