Honest Burgers Cambridge Reviews Summary

Burger Quality

Pros:

• "The burger was amazing! Cooked to perfection and very tasty."
• "The burgers are fantastic (tribute is the very best). Even more so, the rosemary fries!"
• "The beef patty had a lovely texture and the chicken breast was juicy and flavoursome."
• "Service was good from all concerned. I really liked the rosemary salted chips - crispy, salty, and just enough rosemary."

Cons:

• "Our visit last night was one huge disappointment. Long waiting time and rude service."
• "The burgers were completely cold when they arrived after waiting over half an hour for our food."
• "Sadly, the burgers were completely cold when they arrived."
• "Ordered fries, lemonade and the honest burger. Overall the fries were lacking in rosemary seasoning, a little overdone."

Service

Pros:

• "Service was quick & friendly even though we got the last couple of spaces in the place."
• "Staff were super kind and friendly. We ordered a set of Cambridge Burger and Cheese Burger. Both were very delicious!"
• "Jessie is the best at customer service! He is always smiling and kind and very polite!"
• "The staff were not attentive or really aware, it took a good while to get served, and then again to get the check."

Cons:

• "The service was fairly friendly, but was slightly confused with them not charges service charges but suggested on the bill a 10%, 15% or a 20% gratuity."
• "Was quite busy, the staff are really nice and informative. The chips are nice,good flavour and portion size. But the chicken burger....not to be confused with a chicken breast (I was hopeful), was 2 thin slices of chicken."
• "Unfortunately I was mislead about the ingredients in my ‘vegan’ burger, even after asking about a peculiar taste, and got quite sick afterwards."
• "We called ahead of time to see about booking a table, to be told that it will be okay and they don’t take booking. Fine, no problem. Once we arrived however - we were met by a rude lady who refused us entry."

Atmosphere and Location

Pros:

• "Perfect lunch date place, especially on a Friday! A wonderful atmosphere with friendly staff and really tasty food."
• "The atmosphere was busy but welcoming. Will definitely be visiting again in the future!"
• "Great ambiance, lovely staff and really good food. I went with a vegetarian, vegan and two meat eaters."
• "Nice people and fast service. I wouldn't say i was swept off my feet with burgers, but they are pretty good."

Cons:

• "It's small, cramped and the atmosphere here is loud and noisy. Others may call it buzzing and cosy ;)"
• "It was very loud inside so hard to have conversation."
• "The front of house staff member asked if we had booked in advance, we said no but we're happy to wait until a table was available. He said there would be a table in 10-15mins. He took my number, and said he would message when it was ready. We never received a message."
• "The urinal was flooded, filled with urine. The stalls were akin to what you'd expect after a long night in a Wetherspoons, urine all over the floor."