Byron Reviews Summary

Food Quality

Pros:

• "The chicken was delicious and they have real onion rings."
• "Food was cooked just perfectly, staff were very happy and helpful."
• "Both of our burgers were delicious (C-rex and T-rex burgers), onion rings the perfect amount of crispy and the very indulgent bacon cheese fries were amazing."
• "Great food, you can really taste that they used quality ingredients."
• "The meat was cooked to medium as asked for and was super juicy."
• "The Byron burger was the juiciest, freshest tasting burger I’ve had anywhere in a long time."
• "The food was incredible, the fries crisped to perfection."

Cons:

• "I wasn't crazy about the burger."
• "The only thing big was the bill and we were still hungry."
• "A tasteless slightly overcooked burger and a dry, wildly over sweet brioche bun."
• "The food had almost all the flavour removed, was pretty bland and tasteless."
• "Chicken burger: 2/10 It was as dry as sandpaper, with no moisture and a very abrasive texture."
• "The burger was too dry for my taste and I couldn't really taste their signature sauce."
• "The beetroot burger... had the taste and consistency of a cereal box."

Service

Pros:

• "Our waiter Mario was superb, the food was out of this world!"
• "Upon entry we were nicely welcome by a waitering staff."
• "Great service - The front of house team are really good."
• "Really friendly and efficient service spot on."
• "Some of the friendliest staff you'll ever meet."
• "Very friendly staff and burger meat cooked to perfection and great quality!"
• "Staff went above and beyond."

Cons:

• "the staff, one waitress in particular, were rude and argumentative."
• "Small child had been sick (understandable) - but staff appeared incapable of clearing it up and had simply left the mess on the floor."
• "The woman serving at 7pm yesterday 22.9.23 a couldn't care less nightmare."
• "Service was slow though, 25 minute wait even though it wasn’t that busy in the restaurant."
• "Service was terrible. When asking for a menu to see what flavour milkshakes were available my friend was ignored."
• "The waiter didn't seem to know what he was doing. The floor leading to the toilets is slippery with grease."
• "Our waiter asked four times if we were ready to order when the FIRST time we clearly said we were waiting for someone else."

Value

Pros:

• "Being able to order a kids meal was a bonus as an adult burger, fries and mini milkshake for £6.99 is winner especially if you're not very hungry."
• "Value for money is excellent too so you cannot go wrong."
• "Nice addition on accepting Blue Light Card (30% off food), gives an extra incentive."
• "Would recommend to anyone in Cambridge looking for a good meal at an excellent price."
• "And very reasonably price, we will be returning with friends/family!"
• "If you are a student, please use unidays to get a discount."
• "Brilliant place, great value for you money."

Cons:

• "The worst £54 wasted on a poor delivery."
• "The only thing big was the bill and we were still hungry."
• "This place is pricey, busy and crowded."
• "The burgers taste good but they come on their own, (i.e. No chips or any sides), are only slightly bigger than McDonald's burgers and they cost around the £12-13 mark."
• "Way too prices for a burger that isn't even served with chips."
• "Good but really overpriced."
• "Cold mac and cheese. Unable to remove pickles from a burger on request. Tiny portions for extortionate prices."

Ambiance

Pros:

• "The place is centric, big and the food was very tasty."
• "byron brings a nice aura to cambridge and i would happily go back hundreds of times."
• "A nice menu and a good price, seems family friendly and a great place for a casual meal."
• "Very chilled atmosphere, good menu with excellent choice of sides."
• "Fantastic place, feels a little dark sometimes but the decor works well with it, especially evenings when they put candles out."
• "Very nice atmosphere for a friendly meetup."
• "Great customer service."

Cons:

• "it’s really crowded and not ideal if you want a quiet meal."
• "This kind of put me off, as these tables were very cramped and with the restaurant being fairly empty I didn't want to be put next to another couple."
• "It's a bit noisy (from people chatting)."
• "Crowded and not relaxed at all."
• "if you visit on a cold night it can be very unpleasant as every time someone opens the door you will feel the cold breeze."
• "Only down side is that hard surfaces make for a noisy environment."
• "The decor is really scruffy. There's a fine line between arty grunge and just plain tatty."