The Plough Reviews Summary

Service

Pros:

• "Staff was very good waitress good always seeing how we are."
• "Great staff as always, very attentive and friendly."
• "The staff were attentive and the food itself was very good."
• "Staff couldn't be more helpful will be going again for out next meet up."
• "The staff were sooo polite and friendly. Every single one of them served us with such professionalism and kindness."
• "Staff very helpful and friendly, don't bother you while eating but there if needed."
• "The staff were so welcoming and helpful."

Cons:

• "Ordered delivery delayed by one hour called restaurant about 6 times no answer."
• "Poor service, carvery seemed to have been out for hours, soggy potatoes rubbery veg."
• "We also had three different people come to talk to us about issues with stock availability etc. with the desserts."
• "The waiter who took our order and served our food appeared to be more interested in the young group of girls sitting at the table near us."
• "Service was atroshus even though we had a 12 o'clock sitting."
• "Service was incredibly slow and we had to pay for the starters and drinks."
• "The service was appalling, advised kitchen really busy so maybe just order starters and wait for mains."

Food Quality

Pros:

• "The garlic mushrooms were lovely. And the ribs were huge with lots of flavour."
• "The food was really lovely."
• "Amazing food, I came here with my partner and my children, the service was fantastic."
• "The food was excellent with a lot of choice."
• "Such amazing food freshly cooked to order."
• "The food was delicious and such an amazing price for the quality."
• "Food was quick and yummy even though the restaurant was busy."

Cons:

• "Unfortunately, the food let the place down tonight. We had the lasagne and the sausage with mash."
• "Looks very high end but food unappealing, everything on the plate served at different temperatures."
• "Chocolate fudge came out cold with no fudge sauce had to ask for some."
• "Ribs as a starter that are identical to microwaveable ribs from any supermarket."
• "The food here is absolutely disgusting."
• "The burger bun was falling to pieces, clearly stale."
• "Ordered fish and chips, everything was well over cooked even the peas came out very hard."

Ambiance & Decor

Pros:

• "In a pleasant part of town, villagey feel, nice old building with quality interior."
• "It was clean, tidy and very spacious with lots of homely touches."
• "Lovely little pub, nice atmosphere and the staff are very welcoming and friendly."
• "The decor is a bit kitsch and oldey worldy."
• "Nicely decorated with a range of framed pictures, which looked smart and interesting to read."
• "It feels like you are in someone's dining room! The atmosphere is amazing."
• "Really lovely interior and exterior decor with a nice atmosphere."

Cons:

• "Will not be returning, which is a shame."
• "The seating could be better but it's restricted on size."
• "From the outside it did not look great."
• "Strange establishment."
• "The restaurant was cold and not comfortable to sit in."
• "You accepted & confirmed a booking for a Monday knowing full well that you were not open."
• "Table was quite sticky and was the same even after they cleaned it."