Hillier Garden Centre Aldermaston Reviews Summary

Service Quality

Pros:

• "Service was superb. Very friendly and attentive staff throughout."
• "Welcomed and asked if we had any allergies before being shown to our seats."
• "Staff were very kind and attentive, beans on toast was very filling."
• "The staff were welcoming, friendly and polite whilst the food was excellent."
• "Staff here are absolutely brilliant. Always attentive and I bought something big and they went out of their way to help me to my car."
• "Fantastic Customer Service: I have recently had a lifestyle garden patio dining set delivered by Rosebourne Garden Centre at Aldermaston."
• "After having a wonderful Christmas meal there last year, 6 of us went again for this year."
• "Love going to Rosebourne. We often take my parents there to the cafe, where we enjoy the food and the friendly staff."

Cons:

• "The service in the restaurant is a shambles. My lunch arrived and it took another quarter of an hour and three trips to the counter before my partner's food arrived."
• "Dining experience was awful. When asked if the soup is good the waitress replied that they aren't allowed to eat anything."
• "It was busy and it has this weird scan a QR code to order,if you want,or go to a main desk to order. So I thought I'd go with the QR thingy....the drinks came ok but the simple toasted sandwich took 45 minutes!!"
• "Service not good enough the idea is to have coffee with the cake."
• "We had to wait fifteen minutes before we finally managed to catch a waitress’ attention to take our order."
• "The service in the cafe was very slow despite there being plenty of staff and the cafe dud seem very expensive compared to competitors."
• "It wasn't busy but everything seemed to be so slow we got our coffees eventually but my husband's had a fly in it, this was changed immediately. Not as slick as when I went before."
• "Restaurant needs to manage their stock correctly. We spent 25 minutes ordering food having to change the order repeatedly because they had run out of items that they had said were available."

Food Quality

Pros:

• "Food was served at a reasonable time and couldn't fault it."
• "Excellent coffee, decaf tea and a good size portion of carrot cake."
• "Food is a little expensive but then the quality is very good; 99p for fresh baked scones and £4 for big tasty pasties or pies."
• "Fantastic. Restaurant has a wide variety of food all reasonably priced and large servings."
• "Rosebourne Garden Centre in Aldermaston is located about 8 miles South of M4 Junction 12. Going in the main entrance you find yourself in the food market which is spacious and has lots of good produce."
• "The shop was absolutely fine and is the only reason that I did not give a 1* review."
• "Visited Hilliers restaurant at Aldermaston on Tuesday lunch time and it was excellent."
• "The food was lovely. The restaurant is beautifully decorated, as it's the rest of the garden centre."

Cons:

• "Unfortunately my breakfast roll was very poor quality with one dried skinny piece of bacon, egg and low quality sausage."
• "Ordered a ploughman's came with rotten celery and very little else on the plate, definitely not worth £13.99."
• "Restaurant food was poor. The burger was dry and tasteless and the fish was really watery."
• "The full breakfast look great any low cost but unfortunately my breakfast roll was very poor quality."
• "Ordered 2 roast dinners, after over 30 minutes wait, they then come to tell us the have no roast pork left, only option left was roast beef."
• "We went for breakfast and we’re very disappointed. Soda bread was in-fact a muffin. Both my husband were very disappointed with our food, considering we spent £40 on breakfast for 2 it really wasn’t up to a standard that justified that."
• "The filling was a joke - supposed to be prawn mayo but just a sliver of mayo spread on the bread with prawns piled in between."
• "I have eaten here 3 times now. As I have coeliac disease, I have always gone for the Jacket Potato as seemed the safest option. Yesterday I had a tuna toastie and sadly last night and today I am suffering."