Harvester Timberdine Worcester Reviews Summary

Service

Pros:

• "The attentive and helpful staff made us welcome and served up some delicious food and drinks."
• "We were tended to with friendliness and we left happy."
• "The staff were lovely so can't fault them."
• "Serafino is an amazing server so friendly and helpful."
• "Fabulous service. So friendly and helpful and made our visit a real pleasure."
• "Fantastic welcome from Tom on reception."
• "Emily was absolutely outstanding with her customer service."

Cons:

• "was very dissatisfied with the service, when we arrived at a pre booked table the order was taken the restaurant was not very busy more came in after us. and we had to wait 45 mins for our meal to arrive no apologies for the wait."
• "Services was okay, food wasn't cooked how we asked and a jacket potato wasn't even edible."
• "The service was almost non existent."
• "Waited ages to be seated to then wait ages for our order to be taken."
• "Got ignored numerous times and left us with empty plates for more than 30 minutes without anyone coming to clear."
• "We had to chase food, drinks and plates being cleared multiple times and after all that they still got our bill wrong."
• "Visit the Timberdine today and as normal the bar service is ridiculous, waited 15 mins before I went looking for someone to serve me."

Food Quality

Pros:

• "Partners fish was good."
• "Food was excellent. The salad bar was good and the ribs were excellent."
• "Friendly service. Had fish and chips, which was delicious and freshly cooked."
• "Food was cooked to perfection."
• "We had the bean burger which was very tasty."
• "Overall the food is very good and great value for money even 'a la Carte'."
• "Food was delicious though."

Cons:

• "Ordered a mixed grill with rump steak upgrade. For the second time only a 4 oz arrived."
• "The scampi was more like a minced soggy fish; the chicken in the classic chicken burger was overcooked (or over microwaved)."
• "Steak is like a lump of rubber despite its medium rare. BBQ ribs with no sauce and dry as anything."
• "Food wasn't cooked how we asked and a jacket potato wasn't even edible, flatbread was more like cardboard."
• "The breakfast was cold the only thing that was hot was the fried eggs and the toast which was meant to be toast was just bread."
• "But my girlfriend had a terrible steak with the 'Surf and Turf' and whilst I know you don't expect a fancy steak for a £20 meal with Chicken and Scampi it was so tough it was inedible."
• "The rest was frozen... I had no carrots, parsnips were hard, roasters were compliments of aunt Bessie farty little sprouts and too many in my opinion."

Ambiance & Cleanliness

Pros:

• "A warm and welcoming place to eat."
• "Nice out door area for sitting in the sunshine and the kids to run round."
• "The place looks great after its refit and the menu has something for everyone."
• "Everything was lovely and clean."
• "Large car park and large outdoor area, great for kids to run around."
• "Salad cart was clean and filled with lovely fresh rolls."
• "Lots of entertainment inside and very clean."

Cons:

• "The only slight problem was an abundance of flies, but on a hot evening there's not much you can do about that."
• "We witnessed a child spitting their food out into the buffet salad station."
• "They were not prepared for Half Term. Salad bar near empty, lots of items unavailable on the Main Menu."
• "Only slight issue since refurbishment. The number of large screen tvs in what is effectively the lounge/bar areas!"
• "The pub itself is really nice, however the service was almost non existent."
• "The sweetcorn he ordered was wet like it had been held in water prior to serving and was inedible."
• "Gone down hill! - sausages for breakfast aren’t edible."