Address: Vinnetrow Rd, Chichester, PO20 1QH, United Kingdom
Phone: +441243218520
Rating: 4.0
based on 282 reviews.
Accommodation Quality
Pros:
"Lodge inside was lovely and clean."
"The caravan was spacious, tidy and nice to be in."
"Both the lodge and caravan were comfortable, well maintained, truly well insulated."
"The caravan was spotless."
"Caravan was spotlessly clean and extremely comfortable and homely."
"The lodge was spacious. Not brilliantly cleaned but OK. Nice towels and bathrobes."
"The caravan was spotless and really lovely."
Cons:
"When we arrived a dirty cloth was on the kitchen counter and a floater in the loo."
"The lodges are, in places, VERY close together and you felt like you were on top of the people next to you."
"The caravan was dirty. One of the rooms smelled of urine."
"The caravan was for up to 8 people and when we got in it, it had one roll of toilet paper in it for 5 of us, a toilet seat hanging off the edge, cobwebs over all the ceilings and even rusty radiators in the toilet."
"Caravan not cleaned very well, make up pads and nails under bed."
"The gold plus van however reeked of urine."
"Everything in our 4 bedroom, 10 berth caravan looked as though it had been wiped over with the same grubby cloth."
Staff and Service
Pros:
"All the staff wear so friendly and that is so important so all in all very good."
"Staff are lovely and so friendly, nothing too much trouble."
"Everyone appeared very friendly and welcoming."
"Staff were very helpful."
"The staff were super friendly."
"Staff are friendly and attentive."
"The staff were all very pleasant."
Cons:
"The staff were very uninviting and not friendly towards the children."
"Social distancing in place but not enforced and staff don't follow it."
"Work staff seem on edge and flustered."
"All the younger staff was rude and disrespectful!"
"Also bar staff was rude and disrespectful."
"Staff rude, especially Colleen at reception."
"Absolutely appalling customer service by majority of the staff."
Facilities and Activities
Pros:
"The outside area of the entertainment centre/ eating area overlooking a lake was lovely."
"Entertainment centre major project planned."
"The park is small but there are things to do."
"Has lovely lakes, segways available, little arcade place."
"The swimming pool was a true delight."
"They had a nice big swimming pool, lots of tables and kind customer service, a fun arcade with lots of games, an activity zone which I thought was very cool."
"Outdoor swimming pool, laundrette, shop and entertainment clubhouse onsite."
Cons:
"The pool was freezing, the arcades gave out tickets with nowhere to exchange them for prizes."
"It was £518 for 3 days and 4 nights - you'd expect some free activities."
"The site has very limited activities for any age."
"The outside swimming pool is pretty but no changing rooms on site."
"Swimming pool needs work as loose slabs and floor pool moves under feet."
"No appropriate park area for toddlers."
"The arcade is small and low budget! No indoor pool, just an outside one."
Value for Money
Pros:
"More than satisfied with our 5 day stay. Spotlessly clean."
"Our experience was positive and the food was acceptable for the price paid and served quickly."
"We have stayed at numerous park holiday sites but this is by far one of the best."
"The shop on site is not over priced and there is an asda not far away."
"With stunning views, great food and fresh beer."
"The Platinum lodge we had was amazing."
"Great holiday park dog friendly and that's golden."
Cons:
"I can honestly say it's the worst holiday we have had as a family."
"We will not be going back there."
"Feel very let down by this stay and having paid 1200 pound myself and 1000 by my sister in law we expected a lot better experience than this I won’t be staying here again!"
"Food also overpriced, £7.50 for a handful of loaded fries."
"A very disappointing break considering the cost."
"Overpriced clubhouse, a round of drinks for 4 adults cost £35."
"The accommodation is untidy / dirty even tho we paid over £1600 for week."
Location and Environment
Pros:
"It was a lovely quite location with no one being loud and Nasty people abusing fishing."
"Good location for day trips out to the coast and places like Portsmouth/ hayling / bognor/ little hampton."
"Chichester is only a 10 minute drive away so was handy for eating out in the evening."
"The site itself is well kept with loads of lakes surrounding the site."
"Lots of lovely lakes to walk around and to do some fishing."
"Nice location surrounded by lakes, geese wander the site."
"Some stunning beaches are a short drive away."
Cons:
"Goose poo everywhere."
"the lake itself (Peckam Lake) overgrown with weed, the platforms on the pegs were very poor and many unusable and unsafe."
"AVOID this site unless you are happy with constant traffic noise."
"nights are noisy when sleeping as caravan owners get to stay in the centre, but those who rent for holidays get put on the edge so can hear the busy motorway all night."
"It does suffer a bit from noise from the A27."
"However we had not appreciated the awful constant incessant road noise from the A27."
"Be aware that there is some road and air traffic noise."