Little Dessert Shop Stoke Reviews Summary

Menu Variety

Pros:

• "The menu is amazing there’s so much to choose from."
• "Delicious selection from small desserts, dipping selection, to waffles, crepes, hot cookie doughs, sundaes, hot and cold coffees, mocktails and even afternoon tea."
• "This place is too good for stoke, honestly deserves customer after customer."

Cons:

• "The pancake mix is very gooey and sticky, as if it hadn't been fully cooked."
• "Cakes and brownies are a major disappointment, and not as described on the website."
• "Few gluten-free options, and not clearly labelled as such."
• "The uber eats delivery was on time. That's the only positive. So for £12.69 I had a tiny cookie dough with a bueno bar just stuck in the top."

Customer Service

Pros:

• "Service is always lovely there, the staff are always working hard."
• "Absolutely delightful experience! Staff were very friendly, and prices reasonable."
• "Very good, initially I didn't have a good opinion for these kind of places, however, my mind has being completely changed and the staff were amazing."

Cons:

• "Customer service was poor! They don't know what comes with the items on their own menus."
• "When confronted about the items on the menu the staff and mamager were ignorant and rude."
• "They refused to give things clearly started on the menu as part of the dish!!!!"
• "I am not happy! After a long week at work and a day off tomorrow I fancied a treat but I will certainly not be ordering from here again."

Food Quality

Pros:

• "The pancake stack was enormous and we actually had to pack it home!"
• "They gave me some cake at first it was naff (we7esh). But then they gave me free cookie dough to make up for this."
• "The cookie dough was simply delicious and delicious with no one else to eat it."

Cons:

• "The pancake mix is very gooey and sticky, as if it hadn't been fully cooked."
• "Cakes and brownies are a major disappointment, and not as described on the website."
• "The sundae however, was awful. The gelato or ice cream was frozen through and had bits of ice all over, and the brownie was pretty much in a clump at the bottom of the cup."
• "The Lotus biscuits were soggy, like they've been left out the packet for ages."