Creams Cafe Reading Reviews Summary

Food Quality

Pros:

• "Our favourite ice cream shop in UK. Countless numbers of flavours and menu choices of toppings, flakes and sprinkles."
• "Especially its waffles give your taste buds a relaxing and delicious touch."
• "Super delicious, each and every of their menu dishes."
• "The waffle and crêpe were absolutely delicious."
• "Lovely waffles, the ice cream delicious."
• "The food is great, the shakes are lush."
• "Sticky toffee pudding - to die for."

Cons:

• "Honestly speaking the combination is weird. Didn’t taste right at all to me."
• "I ordered two milk cookie doughs and there was literally NO dough it was just a mish mash of chocolate."
• "Very berry sundae - Awful, revolting, so sickly and sweet."
• "The waffles were harder, they skimped with the Nutella and Bananas."
• "What ruined it was the foul tasting white ice cream, and fruit fly that landed in it."
• "I ordered waffles and they were really crunchy and cold."
• "The apple pie crumble cake was so bad."

Service

Pros:

• "It was a pleasent experience.. Not out of this world experience but pleasent. What impressed me the most was the staff."
• "Service was quick and efficient."
• "All served perfectly correctly despite large order and staff very polite and attentive."
• "Fast service and a huge menu."
• "The best part is that they always welcome you up front; the customer services It is above average, friendly, and gracious."
• "They friendly and if they give an incorrect order they fix it immediately."
• "Very fast and friendly service."

Cons:

• "Man at cashier Pawan didn't even look at me when handing me my receipt."
• "Slowest service I have ever gotten, in any establishment, to date."
• "The place was too hot. We waited ages for our shakes to be made, they got the orders wrong, forgot one of the orders."
• "Just had the worst experience ever in this place. Service was beyond terrible and the supervisor blamed younger frontline staff rather than take responsibility."
• "The staff were slower snails."
• "Toilets are always disgustingly dirty."
• "Service in here is terrible."

Atmosphere

Pros:

• "The restaurant's appearance reflects cleanliness and shows that it has been well-maintained."
• "Good ambience and lighting."
• "Everything was top standard, clean and well maintained."
• "Decor is quite fun, black paint everywhere with glitter spakles along the walls and mirror ball with booth seating."
• "A sparkling mirrored and modern restaurant with disabled access and ultra clean toilets and baby changing facilities."
• "Lovely place to come to for dessert, with a great laid-back atmosphere and friendly staff."
• "Great place to go for dessert, very large selection of ice cream and desserts. The staff are friendly and helpful and the milkshakes a really nice."