Rassams creamery Beeston Reviews Summary

Ambiance and Environment

Pros:

• "Beautiful place, fantastic selection of desserts."
• "The ambiance is great with plenty of seats."
• "Great environment and delicious desserts."
• "The interior and atmosphere is amazing."

Cons:

• "The high volume of the sound took away the purpose of being ambient, people need to keep shouting to talk."
• "Service was great, but in the photos attached you can see what was advertised on their menu and what we actually received."
• "The environment is very beautiful, but the high volume of the sound ruined our experience."

Menu Variety

Pros:

• "Huge amount of dishes to choose from, including vegan and Gluten Free options."
• "The menu offered on an iPad had an amazing spread from gelatos to warm puddings."
• "Variety of dessert options including vegan & gluten-free."

Cons:

• "Allergies also aren’t clear on the menu at all."
• "The menu does not actually tell you what the dishes contain."

Service Quality

Pros:

• "The staff were very friendly and service very good."
• "Excellent customer service by Aniket Pawar."
• "Service was excellent every time we've been in."

Cons:

• "Extremely slow service. Waited over 40 minutes for our order."
• "Service was really really slow and one dish in our order was not right."
• "Waitress called Sara or Zara was amazing, but only would come back for the service."

Food Quality

Pros:

• "The dessert dishes we tried were excellent with decent portion size."
• "Their waffle and milkshake left quite an impression! The waffle was perfectly crisp."
• "The desserts were extremely good."

Cons:

• "Our mini pancakes were burnt, and crumbly, not the texture a pancake is supposed to be."
• "The mint sundae was ok, but there was just too much soft serve."
• "The choc orange pudding was luke warm & a bit dry."

Price and Value

Pros:

• "Great selection and good price. £40 total for 2 adults and 2 children isn't bad."
• "The best dessert place we've ordered from. Thank you for our delicious puddings."
• "Prices are also great for what you get in portion size."

Cons:

• "Paid £7 for 5 pancakes absolutely drenched in Biscoff sauce."
• "Food was okay but not worth the price."
• "Poor quality desert that wasn’t worth the long wait."