Address: 2, Park Lane, Southwater Way, Telford TF3 4BF, United Kingdom
Phone: +441952466559
Rating: 3.9
based on 203 reviews.
Food Quality
Pros:
"Everything well cooked and tasty."
"You could tell it was freshly prepared with fresh ingredients and seasoned just perfectly."
"The food was absolutely delicious as well. It was sheer perfection."
"The food was delicious and well flavoured."
"The food was beautiful."
"Very tasty and hot, had to have a pud which was also yummy scrummy."
"Food was lovely & hot, we had a range of meals from the menu which were all delicious, all plates were cleared."
Cons:
"Food was OK and would have been worth it if the bill was about £20 cheaper than it actually was."
"Calamari had no flavour and risotto seemed microwaved."
"Turkey was awful prepacked and tasteless."
"I got dried fish and hard oil burnt chips."
"The steak itself was inedible. Glfatty, grissly & chewy."
"Food was bland."
"The carbonara had no taste other than cream and the salad (half pizza half salad) had no dressing so quite difficult to eat half a plate full."
Service
Pros:
"Friendly, welcoming staff and in an interesting location."
"Outstanding service from Alexis and the team!"
"Service, from Brooke and Diana, was warm, friendly but unobtrusive."
"Absolutely amazing staff so kind hearted and amazing food."
"The staff are really friendly polite and helpful, and give you time to pick a drink you might want and your meal without too much pressure."
"Staff regularly checked to see if everything was ok and whether we wanted extra drinks."
"The staff are very attentive & create a really welcoming & friendly atmosphere."
Cons:
"Service needs improvement."
"Waiting to order additional drinks for long time."
"Nobody checked whether everything was OK with our meal."
"Sadly the service was really slow."
"Staff unpleasant, everything seemed too much trouble."
"Staff were difficult to get hold of unless they were bringing something to the table."
"Service was awful so slow and disorganised."
Atmosphere
Pros:
"The restaurant itself also has a great atmosphere it’s cosy and modern."
"Great setting."
"Took in the lovely relaxed atmosphere."
"A Modern looking restaurant cooking Pizzas, Pasta Dishes, Rissotto etc etc. Food is of good quality."
"The place itself is nice, with nice tables and seating."
"Lovely inside, nice and clean too."
"The open kitchen with a big burner is fantastic also."
Cons:
"The place was virtually empty at 6.30 pm."
"There was a broken drain somewhere when we visited. The smell of raw sewage rather spoils the experience no matter how good the food was."
"They saw us (a group of black couples) reading the menu outside and rushed to come tell us with a stern look on the face that they are fully booked for the night."
"Atmosphere was cold and felt like there was no love."
"There's not atmosphere unfortunately."
"Glanced round to see kitchen staff and serving staff talking and laughing. Left without eating."
"A little bit of a weird smell in the place we were seated."
Pricing
Pros:
"The children's portions are amazing value for money too!"
"All in all reasonably priced."
Cons:
"Did not appreciate the forced 10% tip."
"Only reason its a 4 instead of a 5 is because of the forced 10% tip."
"A 10% service charge is not something I am comfortable with."
"Ordered were 1×small (VERY SMALL) glass of prosecco at £5.95 and 1 x Leffe blond (330ml) at £4.35 - this is the price I would normally pay for the 750ml bottle."
"£6.75 for a pint is ridiculous too."
"When the bill came they had added on the complementary drinks."
"10% then added to the bill unexpectedly for a service charge that clearly wasn't deserved."