The Elms - JD Wetherspoon Reviews Summary

Atmosphere & Service

Pros:

• "Very good atmosphere when u went around lunch time."
• "Nice food with friendly service on my first visit."
• "Great outdoor space with seating for summer days."
• "Happy with the floor staff. (Nice touch to the well timed courtesy check)."
• "Great place beers cheap as well 1.60a pint less than the pub not 200 yards away, obviously can get very very busy, so plan they have a phone booking app so you don't have to queue, very efficient staff as well 😊."
• "The staff are great now, better than they used to be with great service and a smile 😊"
• "Staff are friendly."

Cons:

• "Unfortunately, this venue is let down by being constantly untidy."
• "Rude, arrogant member of staff."
• "staff made me feel really silly for asking for what I wanted."
• "At approching the bar a young guy by the name of Tafara was extreamly rude to a co-worker."
• "Made to feel extremely uncomfortable by bar staff."
• "how I was made to feel ignored by all the staff while waiting at the bar to get served."
• "Staff seemed very stressed and not really in the mood to be helpful."

Food & Drinks

Pros:

• "The food is good for the price."
• "A good well priced watering hole, that also serves what looks like good food."
• "The food was lovely and the portion size was big well worth the money."
• "The food was nice and service was quick."
• "Great range of beers and ales, food is excellent for the price."
• "Food was decent quality obviously for the price you pay."
• "Chips were actually good, not under cooked like can be... the burgers where really good."

Cons:

• "However, the 'sirloin steak' is like no sirloin steak I've ever had from a supermarket."
• "The food when bought out is often wrong or missing parts of the order."
• "The behaviour displayed by the female duty manager when I informed her I was medically exempt from wearing a facemask was not only rude but outright discrimination."
• "Breakfast was cold plate was heart and on a second occasion went went to have another breakfast given the benefit of the doubt and ask them could the plate be hot and a breakfast came out and the plate was heart but the breakfast was cold never go there again waste of time."
• "VEGETARIAN GIVE MEAT CHILLI AND TOLD IT WS FIVE BEAN VEGGIE CHILLI !!"
• "NO STEAK, NO MIXED GRILL, NO PIZZA'S AND best of all NO CHIPS."
• "On more than three occasions in less than 2 months the food has been under cooked or just cold and inedible."

Accessibility & Cleanliness

Pros:

• "Everything kept clean."
• "its wheelchair accessible it's child friendly it's got lots of room inside to move around."
• "The establishment was clean well maintained."
• "Lovely clean place."
• "The establishment is wheelchair accessible (one entrance only)."
• "Seemed spacious and clean indoors."
• "Food always well cooked, tables regularly cleaned."

Cons:

• "Just don't forget if you use the car park to put your registration in the terminal to avoid a ticket!"
• "But they obviously do NOT want disabled customers anymore."
• "tables dirty staff didn't take glasses away or clean."
• "Filthy, sticky tables."
• "Sometimes it feels like eating in a pigsty."
• "Please keep your RAT TRAPS out of view of the dining area."
• "the inside of the pub looked like a bomb had gone off."

Value & Experience

Pros:

• "Classic Wetherspoons. Fantastically cheap drinks accompanied by a matching clientele."
• "£12 for 2 drinks and 2 burgers."
• "Much better than what I expected."
• "Great value as always."
• "Cheap cheap cheap and good quality and service."
• "Always able to get a table."
• "Good food especially on 'club days' & value for money."

Cons:

• "Really Not Happy Got Asked To Leave Pub coz I Fell Asleep."
• "We were moaned at for standing anywhere and told to move continuously from the bar."
• "Told by a rude female on security that we was not allowed in because of where we lived!"
• "After spending £500 in the l the 10 of us was asked to leave because he was too noisy."
• "£3 for a cheesy garlic ciabatta which had probably only been under the grill for 30 seconds as the cheese wasn’t melted."
• "A complete rip off."
• "I get a parking charge after spending 1hr 4mins and spending money at thus establishment."