Gordon Ramsay Street Burger - The O2 Reviews Summary

Service

Pros:

• "The service was exceptional, with a very friendly and knowledgeable staff."
• "Everyone was friendly and we got a really good table near the open kitchen."
• "Service was great, everyone was cheerful and attentive."
• "Lee was amazing. The service was fast and friendly."
• "Our server, Luke, was incredibly friendly, and helpful."
• "Thank you Jonathan for serving us and were happy to recommend this restaurant to our family and friends as we had an enjoyable experience."

Cons:

• "Music, however, was extremely loud to the point that everybody's shouting at each other."
• "Service upon entering was very positive but wait for our burger was about 40 min."
• "We were the only ones to waiting to be seated. The waiter left us standing there without giving us a menu."
• "The service change was automatically added to the bill which I disagree with."
• "The service was great except wine glasses were dirty."
• "The waiter almost threw our food on the table."

Food Quality

Pros:

• "The fries were well-seasoned and delicious."
• "The vegetarian burger was good and the chips were nice."
• "The food is delicious quality ingredients and gorgeous flavours."
• "The taste of the burgers, fries and drinks were nice. Everything was nicely presented."
• "The Next Level Burger is suggested. Fries are also really good."
• "We had a really good meal here, like always. The new burger (butter chicken curry) was an awesome new idea."

Cons:

• "I've had superior burgers at McDonald's. The burgers were terribly bland, lacking flavor."
• "The meat burgers were cold but cooked so had been left out far too long."
• "Burgers already VERY EXPENSIVE. Hells Kitchen burger was overcooked… everything was doused in hot sauce."
• "The burger (vegetarian bhaji burger) itself was probably one of the worst I’ve ever tasted."
• "Onion rings were pure batter and barely had any onion inside which made it pretty inedible."
• "The lamb burger was way too salty."

Ambiance and Atmosphere

Pros:

• "The restaurant itself was impeccably clean, comfortable, and boasted tasteful decor."
• "Great food, service and atmosphere at Gordon Ramsay's other restaurants."
• "The O2 location was great, our server was fantastic, and atmosphere of the restaurant was everything I would come to expect of a Ramsay establishment."
• "The place design/decor is well paired with the menu."
• "Straight forward food cooked to perfection and at a sensible price to reflect the quality."
• "The atmosphere was amazing, everyone was helpful and attentive!"

Cons:

• "Music was so loud, we both walked out pleased to leave due to the level of noise."
• "Service was pretty good, but some corners of the restaurant were a little dark."
• "The music was so loud me and my mate had to shout at each other."
• "The vibe is boring. Nothing original or unique. No music."
• "The place was really quiet for a Sunday lunch time."
• "Tables all super close together, so you are constantly getting bumped by the staff."