Black Bear Burger - Restaurant Brixton Reviews Summary

Food Quality and Taste

Pros:

• "Very tasty burger - went for a single this time but would probably go bigger next time."
• "The burger was so good here! The Miso Bacon Burger was one of the best burgers I’ve had in London!"
• "Definitely my new favourite burger place in London! I absolutely love their burgers in terms of the quality of the meat and how it’s cooked."
• "Brisket burgers are elite! It’s my go-to burger at Black Bear."
• "The Black Bear burger was delicious, and their pilsner beer added the perfect touch."
• "The Miso burger flavour is unmissable and my 11-year-old daughter absolutely loved the crunchy well-seasoned chicken burger."
• "Amazing food - had the Brisket Burger - it was cooked to perfection."

Cons:

• "Something was a little off… maybe the fruit flies flying around, or the uncomfortable bench, or everything being smaller than what they looked in the pictures."
• "Had to wait almost an hour for my order while dozens of delivery burgers flew through the door."
• "When it arrived it was cooked medium-rare instead of well-done as I ordered so I had to wait another 10 minutes for a replacement."
• "I had to put the burger down after one bite and unscrew my face."
• "The food turned up stone cold and took an hour. I live 800m away so it was not cold due to delivery."
• "The burgers are tiny and The Classic tastes like McDonald's."
• "Given that my burger was £12 without fries, I was expecting something a little larger and more appetising."
• "The food is always good at Black Bear Burger but the food took a while to come and when it did it wasn’t that hot."
• "I had the chicken burger and it was dreadful, the chicken was old and oily."

Service and Staff

Pros:

• "The staff were all extremely friendly and attentive, more so than most restaurants I've been to in London."
• "The vibe in here is also really good and the staff friendly and helpful."
• "The staff were helpful and friendly. If you're in the area, it's well worth going."
• "The service was amazing; a really friendly vibe to the place which took the culinary experience to another level."
• "The service was great, both waiters were friendly, the space seemed tidy."
• "Staff and food are both amazing, I would recommend giving their Brixton branch a visit."
• "Service was amazing and the staff are very friendly, I will certainly be back."

Cons:

• "Sadly had a very poor service experience. All of our food came out cold and the service was really inattentive."
• "Burgers are some of the best I’ve ever had but had to wait almost an hour for my order."
• "Overpriced, overrated. Weird vibe, the waiters seemed generally apathetic."
• "The service was lacking. The guy's attitude was like: why are you here? Making my day more difficult."
• "Poor value for money in my opinion. The fries are ok but they were £4.95."
• "Great burgers, the brisket one is my favourite so far. My table wasn’t a fan of the wings, especially the sauce."
• "Food is fantastic, service is terrible, and the restaurant was freezing!"
• "The male server at the restaurant was just awful. No smiles no chat and actually made myself and my Mum feel really uncomfortable."

Atmosphere and Ambiance

Pros:

• "I visited Friday evening with my 22yr old son. The place was heaving with a great buzz and atmosphere."
• "The vibe in here is also really good."
• "It was nice and cool in the restaurant, with plenty of seating for a hot summer's day."
• "The restaurant has a nice tone and atmosphere."

Cons:

• "Something was a little off… maybe the fruit flies flying around, or the uncomfortable bench."
• "Took me about 10 minutes trying to get a waitress's attention. Music was also too loud."
• "Only downsides are it’s a very small restaurant so there’s no space to really put your coat/belongings other than the benches, or the floor if people are sitting by you."
• "I can honestly say that if Pulp Fiction's basement scene is one of your favourites then this branch may just tickle your fancy."
• "Portion sizes are very small, all the chips looked like the scraps and were overdone, the place is not overly inviting/clean (floors slippery with grease)."
• "The restaurant was freezing! We waited 40 minutes before our drinks arrived and over an hour for the food."