Nandinis Threading, Beauty & Nails Reviews Summary

Staff and Service

Pros:

• "The staff are very friendly and welcoming."
• "Team deliver quality work that when it comes to treatments it's quality over quantity@"
• "I had an excellent facial treatment by Faria today, I was very relaxed and trusted Faria to complete this treatment."
• "I am so happy with Nandini's hair styling."
• "Thank you Nandini for the beautiful haircut and hairstyle."
• "The service was professional and clean and I'm hoping to return for a similar experience in the future."
• "everyone who works here is so welcoming and kind and they do such a good job!"

Cons:

• "Really disappointed how the service has turned, same staff but seems to be an awful attitude now."
• "Quickly done, not using any skincare products before to cleanse the skin or after to calm it down."
• "Very disappointed with a my nails. I had a shellac done on my nails and I was told it was going to last 4-6 weeks."
• "Service was rushed and very poor! Not the first issue here."
• "The girl was unpleasant, constantly making me feel uncomfortable."
• "The lady that was seeing me did not seem like she wanted to be there at all."
• "The staff are not friendly and are very rude when you call them."

Price and Value

Pros:

• "Really value for money & one of the best looking beauty shops in westgate."
• "Price for treatments are out of this world so cheap cheapest I've seen anywhere."
• "The price of the eyebrow threading is really good, only £5."
• "They look great. Thank you, I will be back. Great value for money too."
• "Very good prices too."
• "It’s very affordable!"
• "Nandinis prices are absolutely fair herself and her team deliver quality work."

Cons:

• "It was overpriced, unrelaxing and made no difference to my face."
• "You cannot put one price in the window and charge a different price at the till."
• "The eyebrows threading price on the window says £3. Was charged £5."
• "Also didnt clean hands after previous customer which is a hygiene issue."
• "Overpriced for what it is! Sounds like the prices are made up as they go along!"
• "When we went to pay the owner served us and charged us a lot more than normal."
• "Also still charged me full price!! Really unhappy!!"

Hygiene and Professionalism

Pros:

• "The service was professional and clean and I'm hoping to return for a similar experience in the future."
• "The atmosphere is very soothing, very pleasant and professional."
• "The team are professional, clean and pay attention to detail."
• "The place us clean, the girls are very professional."
• "Always friendly, lovely salon environment with a personal touch."
• "The staff at nandinis are very polite and helpful they always explain the treatments before they apply any products to your skin."
• "The customer service was very welcoming and friendly."

Cons:

• "The salon is not really clean, products not sterilised."
• "The place is dirty, dusty and messy!!!"
• "Also didnt clean hands after previous customer which is a hygiene issue."
• "In 'massage room' is so cold and very noisy!"
• "The person doing the nails cut one of her toes quite badly and didn't even apologise."
• "Unprofessionalism. The girls who work there don't think they have a degree in the services they offer."
• "So unprofessional and very poor customer service."

Customer Experience

Pros:

• "I had an excellent facial treatment by Faria today, I was very relaxed and trusted Faria to complete this treatment."
• "My experience was more than pleasurable, I felt very welcome into the salon."
• "I recently visited Nandini's for haircut and styling. Nandini carefully listened to my requirements and not only did an awesome job."
• "I took a dermatologica facial and I found the experience very relaxing."
• "Had a half an hour dermalogica facial with Paris at Nandini Westgate. My experience was awesome."
• "I had a great experience of waxing and threading, staff is very professional and friendly."
• "I always have a great experience here."