Address: Macclesfield Rd, Hazel Grove, Stockport SK7 6BE, United Kingdom
Phone: +441625873124
Rating: 3.8
based on 138 reviews.
Food Quality
Pros:
"We decided to take advantage of the 2 for 14 deal. We went for the the wrexford chicken and it was absolutely delicious."
"Scampi, steaks, chips, tikka masala, salad, garden peas and carvery were amazing! In top three meals ever experienced and likely the best carvery."
"Had a lovely meal, large portions, well cooked and great service, nothing was too much trouble, would recommend and will certainly be going back."
"Food was good value, 2 for 1 on most items on Monday night."
"Food was hot and fresh, we were the first ones in there! Plenty if seating and staff helpful. Food was delicious."
"The food was lovely, everyone I spoke to agreed and enjoyed."
"Myself and my husband had the steak x it was by far the best I've ever eaten, cooked to perfection and melted in the mouth."
Cons:
"Me & my partner both had Fish, Chips & Mushy Peas for our evening meal, the chips tasted over cooked & rubbery.& tasteless."
"Food took 50 minutes and it wasn't busy and when it came my burger was burnt and the fish finger sandwich was terrible."
"Kids meals were lovely but adult meals poor. The fish was undercooked and slimy and despite politely pointing this out there was no apology offered and the meal was charged at full price."
"The roast was disappointing, vegetables hadn't been drained so there was plenty of water on the plate, roasties were solid and dry."
"All our meals weren't good. All chips were not cooked in middle. One chicken burger wasn't cooked and still pink in thickest part."
"Worst Sunday roast I've ever had. The meat was OK an the roasties but everything else was disgusting."
"Me and my fiancé went for a Sunday roast and I can honestly say it was the worst dinner I have ever had."
Staff and Service
Pros:
"Went to fiveways for Christmas dinner and couldn’t praise the staff enough, the food was amazing and the staff couldn’t do enough."
"The staff are helpful, friendly and engaged. It's always nice when staff looks like they care about your custom."
"From the moment we walked in we had an amazingly warm welcome from all the staff x the food was next level amazing."
"Very pleasant interior; welcoming staff who were not intrusive but were very attentive, intelligent, customer focused and they anticipated my needs."
"Friendly service and all the staff extremely helpful."
"Every single member of staff know their job and treat each customer with the upmost respect!!"
"The staff were very friendly and attentive and even brought a bowl of water for our dog without asking!"
Cons:
"I went to order drinks for a second time and the staff ignored me and continued to watch the England game on the TV."
"It started badly as the staff were surly and inattentive and appeared to not want to be there at all."
"The service wasn't great with the staff chatting, laughing and giggling amongst themselves half way through an order."
"Food was very good and the female food server was excellent, but the whole experience was spoiled by the sheer sulleness and rudeness of the (alleged) manager serving behind the bar."
"Poor service at the carvery. The 'chef' was abrupt and speaking quietly."
"Came in today after sons football match to watch the women’s World Cup final instantly met with rude manager telling us they wasn’t serving food yet without anyone trying to order food."
"One of our motley crew then politely asked if we could order a couple of lager beer pints for ourselves to which the above mentioned manager rudely snapped back 'WHEN I HAVE DONE MY JOB, YOU CAN THEN ORDER YOUR DRINKS!'"
Ambiance and Environment
Pros:
"I loved The Fiveways it's huge and with different rooms for different things and the fact you can also take your dog in, we were in the conservatory for a birthday party and had a fab time with great food and lovely staff."
"The fiveways, what a fantastic place for a comfy warm environment, lovely food, perfect beers and extremely welcoming staff."
"The venue was clean, not crowded, played lovely music & the food was hot, tasty & plenty of it."
"Place is very clean and has a huge outside seating area with patio heaters."
"It was very quiet so lots of space and social distancing was being adhered to well."
"Nothing better than a beer at a home away from home."
"All-in-all a great pub, lovely food, nice atmosphere and nice beers."
Cons:
"Hit or miss on food What was a good place for a drink with friends and family is now over shadowed by the TV screens on every wall and speakers louder than being at whatever sporting event is being shown."
"The flat flooring was slightly sticky underfoot. It could be cleaned."
"The pub was almost empty with no atmosphere and we found ourselves occupiers of one of only 3 tables."
"Dark and dismal bar area although the dining area was better with more light."
"Very disappointing! Met friends for lunch a couple of weeks ago and none of us were impressed with the range of food on offer which was overpriced and underwhelming."
"The quality of food had drastically changed from the last time we visited and not so sure I will be looking to return in a hurry."
"Such a shame as was really looking forward to having a really nice meal with my family when we hadn't been out together in months and chose to return to somewhere we had enjoyed as a family many times in the past."
Parking and Accessibility
Pros:
"Although there is plenty of parking available, when you go in you have to go to a machine and put car reg in."
"Visited again on Sun 27 September and was told that parking fines didn't apply on a Sunday."
"Our 2 year old daughter has a milk allergy, which presents itself as an intolerance. This was explained to the staff who were happy to help."
"The cost was really reasonable with bottle prosecco & drinks."
"The kids meals were of a decent size and the deal to include their drink and ice cream was really excellent value."
"Excellent beer, atmosphere. Friendly staff."
"During our most recent visit lunchtime 22/08 I asked the barmaid for a quite spot whilst I breastfed my baby. She allowed me to use a empty quite area before work commenced there. Whilst feeding my son she came and asked if I was okay and would like a drink of water."
Cons:
"A month after my brief visit of 30 minutes, I received a parking fine of £100 for unauthorised parking."
"AVOID! Parking Fine £100."
"Horrible place. The parking is not clear whatsoever parked in there to get my haircut when the place wasn’t even open and got a ticket wouldn’t mind if it was clearly stated but it isn’t."
"Over 100 reviews on tripadvisor and many also on google all saying that the private cark signage is inadequate."
"We visited unfortunately before the pub opened (as it opens at 12) looking for an early lunch. We realised it wasn't open hence we couldn't put our reg in the machine inside the pub so was stung with a £60 ticket for just 11 minutes on the car park."
"When to the five ways on bank holiday stayed for around 1 1/2 hours then today we have been hit with a £100 parking ticket be aware we have bank statement to prove we are customers, but if you pay by cash its going to be very expensive."
"Several weeks after visiting the pub we received a parking fine for £100. This came out of the blue."