The Bull's Head Reviews Summary

Staff and Service

Pros:

• "Lovely staff, prompt service."
• "The staff are so friendly and we always get a warm welcome."
• "Service Promt, Food Perfect."
• "We found the manager Holly lovely and friendly. Came over and had a little chat with us, and she was the main staff member serving us, it was quick and friendly service."
• "Great friendly service at lunchtime today."
• "Great bar service from lyn, who also served food. Always with a smile."
• "Staff are brilliant and assertive too especially lyn"

Cons:

• "A drunk man kept walking up to our table within a meter of myself and my toddler daughter. Looking at us then walking back and forth. Felt very intimidated"
• "The only member of staff had a problem with a food order so he called for his Manager. She came out to help him solve the problem then instead of helping to serve customers she walked away from behind the bar again leaving the poor young man to cope."
• "Surely a good manager would of come to to see what the problem was instead of having the poor girl running back and to."
• "Dirty glasses (lipstick on mine). Extremely noisy drunk people, was going for a meal but didn't even finish the lemonade with lipstick went elsewhere to eat."
• "The duty manger who had clearly “chosen to work” screamed “food is a priority with a snarl”."
• "Staff were very poor walking around with their heads in the clouds."
• "Walked in at 9.30 to be given dirty looks by bar man for ordering a pint."

Food Quality

Pros:

• "Thoroughly enjoyed, food and service were wonderful."
• "The food was really nice."
• "Food was amazing."
• "Both meals were absolutely delicious."
• "The Nacho sharer was absolutely fantastic, the best we've had by far!"
• "Food was great, excellent customer service, nothing was too much trouble."
• "The food was excellent."

Cons:

• "The pie crust was tough and the beef inside was chewy."
• "The lasagne was ok (could be improved a bit)."
• "The fish and chips isn’t a good value for money at all."
• "The atmosphere was a bit cold and the food wasn't anything special."
• "The burger was uncooked and the bacon on top was raw."
• "The meal was awful the chips were not good and the burger bun was stale."
• "The scampi and chips was a child size portion, the fish and chips looked like something you could get from Iceland and the gravy that came with my pie was atrocious."

Atmosphere and Cleanliness

Pros:

• "Fantastic little gem of a pub, we’re currently sat soaking up the rays in the beautiful beer garden."
• "Nice welcoming atmosphere will definitely call again x."
• "DJ turned up during the early evening and created a good atmosphere."
• "Service is fantastic with a lovely relaxed atmosphere."
• "Fabulous beer garden."
• "This place has a lovely atmosphere with plenty of seating and space."
• "A nice atmosphere."

Cons:

• "but internally it isn't that different. Not much atmosphere, okay it was Monday night, and very quiet."
• "The furniture is a little run down and the carpet wouldn't miss a clean."
• "Came for the opening last night, and to be honest it was a shambles."
• "The chicken and bacon salad was also overpriced or badly undersized and not very exciting."
• "There were very few people in the pub hence the 3 star review."
• "Saturday night very loud music started at 7.30."
• "Also very bad value for money. The fish and chips portion size for £11.95 was very underwhelming."

Value for Money

Pros:

• "Alcohol prices decent enough, food prices for what you get are outstanding."
• "Good value for money."
• "Drinks that are well priced."
• "It's very reasonably priced, and came out quickly."
• "Definitely get your money's worth and the food is fresh and tastes very good."
• "Incredible value for money."
• "Food was lovely, very good value for money."

Cons:

• "The fish and chips isn’t a good value for money at all."
• "At £4.40 a pint this is basically double the price of better quality beers in the nearby Wetherspoons."
• "The scampi and chips was a child size portion, the fish and chips looked like something you could get from Iceland and the gravy that came with my pie was atrocious."
• "The chicken and bacon salad was also overpriced or badly undersized and not very exciting."
• "Food was to a basic school standard and over priced."
• "Also very bad value for money. The fish and chips portion size for £11.95 was very underwhelming."
• "The food portions are big and reasonably priced with meal deals and special offers too."