Oatlands Chaser Weybridge Reviews Summary

Accommodation

Pros:

• "An enormous, comfortable bed, spacious bathroom with modern fittings, a soaker shower and plenty of white fluffy towels."
• "The rooms are so spacious and comfortable with a high standard of decor and finish."
• "Rooms beautiful, could not recommend this place enough."
• "Our room and en-suite was very clean, nicely decorated and furnished."
• "Our room very welcoming with comfortable bed and everything we needed for our stay."
• "Rooms spacious & comfortable."
• "Beautiful clean rooms."

Cons:

• "The rooms are a bit basic but they have everything you need."
• "Just make sure you`re not given the rooms 107, 108, or others in the low 100`s. These are first floor and above the bar and noisy until midnight."
• "Lovely room, however problems with shower, no hot water."
• "The room was only a bit noisy because the people in the room next to me were playing loud music in the evening."
• "Lovely bedrooms and bed, incredibly hot in the rooms, needs air-conditioning rather than the small table top fan provided."
• "The room could be a bit cleaner."
• "Room was ok just don't have 114 as large obstruction in room which is the head of the stairs you can hear people coming up and down the stairs."

Service

Pros:

• "Great service; exceptionally friendly, polite and helpful staff."
• "The service is wonderful, staff are really friendly and helpful and there's a good range of drinks on offer."
• "Staff lovely went out of their way to get my mum a light bite as she had missed breakfast and lunch due to hospital appointments."
• "We were well looked after by all the staff, who were friendly, cheerful and helpful."
• "Sam was extremely friendly and instantly built a rapport with us."
• "Joel our waiter was extremely friendly and efficient and made us feel very welcome."
• "The staff were efficient, friendly and helpful."

Cons:

• "Food was good but the service was extremely slow."
• "Waited another 20 minutes before drinks came. Really poor service."
• "Service wasn't anything to write home about, maybe lack of experienced staff including chef?!"
• "It took some time to get the server back to find out where the olives were."
• "Once served our meals, no-one came and asked us how our meal was."
• "The 2 staff serving never noticed we were waiting so we left without ordering."
• "Service was poor as we had to remind the waitress twice for sauces and drinks."

Food

Pros:

• "From the appetizers to the main course, every dish was cooked to perfection."
• "Best squid I’ve ever had. The lamb was utterly delicious too."
• "Whipped goat's cheese with blackcurrant sauce was absolutely delicious, and the celeriac 'steak' was very good too."
• "The food was delicious and the cocktails were on point."
• "The food was very good but a bit pricey."
• "The menu is the standard Mitchells & Butlers menu, offering a good range of food, slightly on the expensive side but the quality reflects what you pay."
• "The food was amazing and presented beautifully. Great value for money."

Cons:

• "Very disappointing roast. Beef was overcooked tough and portion size far too small."
• "Poor food and overall hygiene. friend had a moving fly in his pasta and manager said it's not their problem."
• "The food, however was very disappointing."
• "All very comical but really would expect better for the price."
• "However it took over an hour for our food to be served."
• "I was very disappointed with the quantity of food delivered to our table, very small portions for what we paid for!"
• "However my fish and chips was disappointing."

Ambience & Decor

Pros:

• "Its a gorgeous looking place and the atmosphere was great."
• "Nice outdoor seating and area for children to play, lovely indoor decor."
• "The decor and ambience is lovely."
• "This cute pub really is a gem!"
• "It really is a lovely restaurant."
• "The interior is classy and welcoming."
• "The pub/restaurant looked lovely, it was a sort of cozy yet luxurious look."

Cons:

• "The rooms are a bit basic but they have everything you need."
• "The smell continues into the restaurant."
• "Nice building and ambience and menu looks appetising but food quality was terrible."
• "The service was slow and they got a few things wrong which they were slow to correct."
• "The food, when it eventually came was undercooked and needed to be sent back."
• "The venue is very good and the staff helpful."
• "The room was cold and lacking in atmosphere."