Address: Manor Rd, Walton-on-Thames, KT12 2PF, United Kingdom
Phone: +441932223996
Rating: 3.9
based on 313 reviews.
Location
Pros:
"Really nice setting on the river."
"The location is stunning, by the river with seats outside."
"Amazing food, amazing staff and amazing location, especially during the day by the river is awesome."
"Came for lunch on a sunny Friday afternoon, sat by the river and had a lazy meal."
"Beautiful location overlooking the Thames."
"A sunny Saturday evening and, of course, being right by the lazy, glistening river Thames, it was busy."
"Lovely pub which is found along the riverside and tucked away from the high street."
Cons:
"Unfortunately the ground was covered in cigarette butts."
"Barely any customers for a Saturday evening... no atmosphere..."
"Also generally unclean."
"Half of small plates aren't available."
"Superb location but the food is below average and as expensive as in central London."
"The location can only carry a place so far and it’s history of a great eatery has sadly been tainted this time."
"The location and outdoor space is great but that’s about it."
Service
Pros:
"QR codes on tables linked to a very easy to use menu with no account set up required."
"Sam the manager really sorted us out and we had a lovely meal and drinks."
"Service also relaxed pace but courteous and polite."
"The customer service was excellent."
"Cant praise enough, was welcomed by lady named Sharon who went all out bless her to make us feel welcome fetching ice water without us asking and taking our order to save us going up to the bar."
"Staff were very friendly & helpful - made us feel welcome straight away."
"We were served by Sophie on a couple of occasions and she went out of her way to make our time there comfortable the service provided was up there with the best."
Cons:
"Staff inexperienced, young managers rude and arrogant."
"When we arrived no one came to our table or gave us menus."
"Now there is no table service and the drinks are of poor quality."
"Slow service from bar and kitchen (was not busy at the time)."
"Even the deputy manager didn't smile."
"The service was poor, we were asked to wait for a table to be cleaned and after 10 minutes asked another member of staff to help."
"Seems understaffed, watched tables not be cleared for over an hour."
Food Quality
Pros:
"Had the honey mustard sausages, calamari, small camberbert and chicken strips, all of which were yummy."
"Food was top quality and the perfect location for a Riverside pub."
"Food is bang on point and worth every pound."
"But the steak ale pie was lovely."
"The Sunday roasts we ordered were delicious, plentiful and reasonably priced."
"Both were delicious! Chips were lovely too."
"Food always good."
Cons:
"Food in general is not fresh, anything you order is basically premade, they just reheat it or refry it quickly."
"They didn’t have the best offering."
"£11.50 for a small bland mac n cheese - felt like we’re getting airplane food and sadly tasted that way too."
"Mac and cheese tastes like it comes from a packet."
"Frozen mixed veg which hadn't been MICROWAVED long enough so was still frozen."
"The food was dry, not edible and not worth the money."
"The food tasted frozen and microwaved."
Value for Money
Pros:
"Prices are reasonable for the quality you receive."
"The ale was smooth."
"I had a lamb shank for lunch just now and it was cooked to perfection."
"4 ate, tasty and good value, 2 burgers were both excellent."
"Drinks very reasonably priced too."
"Food was amazing staff was lovely will definitely go back and would highly recommend."
"Great setting by the river and the beer is good so well worth a visit."
Cons:
"Heavily heavily overpriced, basic food."
"Great location, but expensive for the level of quality in both food and service."
"Double Vodka Tonic + Hop 13 = £14 - You decide whether the value."
"Drinks are pricey. Just under £9 for a pint and a half. But I guess you're paying for the location."
"£14.50 for a dry, basic and tasteless burger with nothing special about it to justify that price."
"Drinks are expensive and food is a rip off."
"The garlic bread is 1 ½ slices of toast with garlic butter, ridiculous for £3.00."